IT System Administrator

Package Description

• Competitive Salary 
• Corporate Benefits Package 
• Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a IT System Administrator for the European Commission in Brussels and various locations around Europe.

Main Responsibilities

• Manage different IT systems on premises.
• The candidate will have to maintain server and services. Create documentation for end users on internally developed tools.
• Maintain governance documentation (PM2 methodology and ITSRM) such as Project Charters, IT Security Plans, Business Case.
• The candidate will be also requested to update and create web pages of the internal website and to integrate different web platforms.
• The candidate will be requested also to test updates and migrate local offline a Windows offline network (7 virtual server based on Hyper-V including Active Directory, Exchange, SQL Server, VEAM backup).
• Contribute to improve OSINT-related capacity of the Unit, by identifying and/or developing specific IT tools and techniques and by performing knowledge dissemination activities

Skills

LEVEL OF EDUCATION

Bachelor's degree 

KNOWLEDGE AND SKILLS

• Linguistic skills: English and/or French is required. The above-mentioned activities are mainly conducted in English, while they may occasionally be carried out in other EU languages. Consequently, thorough drafting and oral skills in English are
• required. Knowledge of other languages is considered as an asset.
• Communication skills: Capacity to work and communicate under time constraints in a multilingual international diplomatic environment. Creativity and flexibility.
• Interpersonal skills: Teamwork and capacity to coordinate with other teams and multiple stakeholders.
• Intellectual skills: Solid analytical capability as well as excellent drafting and reporting skills. Rapid grasp of problems and capacity to identify issues and solutions.
• Computer skills: Good IT Skills and deep knowledge of Internet tools and social media platforms.
• Web languages knowledge, knowledge of docker technologies, Linux and Windows systems.
• Social media skills: Sounds knowledge of relevant social media platforms and their related APIs is a key asset.

SPECIFIC EXPERTISE

• Development of webpages using PHP, JAVA, HTML, XML languages.
• Professional experience in integrating different web platform.
• Communicating clearly and effectively.
• Delivering qualitative results in tight deadlines and under pressure.
• A PM2 certification and an experience in updating PM2 documentation will be an asset.
• The candidate should have sound judgement capabilities, accuracy, sense of initiative and ability to discern key details and subtleties. He/she should be able to carry out his/her workwithin a small multinational team, under the supervision of the Team Leader. He/she should have a general understanding of the functioning of the European Union, and especially of the European Commission.