Network Engineer

Package Description

Joining Serco amazing team offers:

• Competitive Salary
• Great career opportunities
• Corporate Benefits Package
• International environment
• Possible hybrid work

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a Network Engineer for the EEAS in Brussels, Belgium and various locations around Europe.

Nature of Tasks

• Establishing the networking environment by designing system configuration, defining, documenting, and enforcing system standards.
• Designing and implementing new solutions and improving resilience of the current environment.
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages and scheduling upgrades.
• Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
• Supporting PKI implementation and use.
• Provide remote and on-site technical support.
• Capacity management and audit of IP addressing and hosted devices within data centres.
• Assist with evaluating and testing products delivered by other teams to ensure that they conform to the requirements and methodology.
• Assists the Solution Architect in the architecture design and definition.
• Writes documentation related to design, installation, configurations of system parts related.
• Defining and documenting standard operating procedures.
• Works with Management team to manage expectations, deliverables, and satisfaction.

Role and responsibilities

• Minimum 5 years of experience in network engineering in large and complex projects providing solution design services in line with organizational objectives and business requirements.
• At least one certification in technology related domain: CISCO, ...
• Expertise in local area protocols.
• Excellent knowledge of TCP/IP Data Networks (including CWDM, QOS)
• Excellent knowledge of network protocols.
• Good knowledge of TCP/IP Voice Networks (including QOS, POE, …).
• Very good knowledge of Ethernet switching and routing.
• Excellent knowledge of operating systems.
• Very good knowledge of network management, monitoring and debugging tools.
• Good knowledge of proxy servers.
• Ability to provide in depth as well as high-level technical presentations for different technical level stakeholders.
• Must demonstrate the ability to multi-task between EEAS, vendors, peers, and management while showing the ability to independently resolve complex issues.
• Strong knowledge of IT technical engineering to perform tasks and interact with the other engineer specialists
• Basic knowledge of application layer XML filters.
• Good knowledge of Bandwidth Management.
• Very good knowledge of application Switches, load balancing and redundancy solutions.
• Minimum 2 years of experience in highly available environments with multiple site support (Business continuity and disaster recovery planning technics, technologies, exercising and testing).
• Excellent analysis and problem solving.
• Prioritizing incidents, requests, and changes.
• Very good technical writing and verbal communication skills.