SOA Operations Specialist

Package Description

Joining Serco amazing team offers:

• Competitive Salary
• Great career opportunities
• Corporate Benefits Package
• International environment
• Possible hybrid work

Job Introduction

Serco is the preferred partner for European institutions and international organisations, offering ICT services and contact centre management across Europe. Our expertise extends from information system support to consultancy under government frameworks, supporting key entities such as the European Commission and executive agencies. As a leader in service integration and management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a SOA Operations Specialist for the EU Commission in Brussels, Belgium, and various locations around Europe. The position is open to both employees and freelance contractors.

Key Responsibilities

• Architect and implement secure, interoperable solutions using standard frameworks and design patterns, integrating applications and infrastructure to achieve scalability and efficiency.
• Develop robust, vendor-agnostic data platforms for AI and machine learning workloads, optimising multi-cloud environments for performance and flexibility. Design structured MLOps pipelines automating and streamlining the model lifecycle, from development to serving.
• Design security architectures that protect infrastructure and applications, aligning with risk management strategies and regulatory data protection and security standards.
• Continuously assess and optimise system performance and scalability using advanced metrics and predictive analytics.
• Collaborate with cross-functional teams, including AI developers, business analysts, and IT operations, to ensure architecture aligns with business objectives and technological capabilities.
• Establish CI/CD pipelines to support rapid application development and deployment in dynamic environments, utilising infrastructure-as-code and configuration management tools.
• Ensure seamless system integration and cross-platform compatibility through strategic API design, interoperability testing, and continuous benchmarking.

Skills

• Expertise in containerisation and orchestration using Docker and Kubernetes for scalable application deployment.
• Expertise in network architecture design, particularly in integrating distributed systems with hybrid cloud solutions.
• Comprehensive experience with relational and non-relational databases, optimising them for high-volume transaction processing (e.g., Oracle, PostgreSQL, MongoDB).
• Proficiency with advanced monitoring tools such as Prometheus and Grafana to enhance infrastructure monitoring and real-time alerting.
• Experience with advanced load balancing solutions and caching technologies (e.g., Redis) to support high-traffic applications.
• Knowledge of security and vulnerability scanning tools (e.g., OWASP, SonarQube), implementing secure coding practices, including robust encryption and identity management.
• Profound knowledge of version control systems such as Git and integration platforms such as Jenkins and GitLab CI.
• Proficiency in distributed streaming and message queue technologies such as Kafka and RabbitMQ to efficiently manage data flows and support scalable data processing architectures.
• Proficiency in using infrastructure-as-code tools such as Terraform and AWS CloudFormation.
• Familiarity with configuration management tools such as Ansible for comprehensive system administration.
• Familiarity with AI-powered code assistants (e.g., Amazon Q, GitHub Copilot) to accelerate coding processes and enhance developer productivity.

Personal Skills

• Strong problem-solving and analytical skills.
• Strong organisational and time-management skills.
• Strong team spirit and experience working effectively within a collaborative team.
• Ability to integrate into an international and multicultural environment.
• Excellent communication skills to articulate complex technical concepts.
• Attention to detail in infrastructure design and well-structured documentation.
• Ability to write clean, efficient, and maintainable code.
• Ability to understand, speak, and write English at C1 level.
• A high degree of discretion and integrity is required, as the applications managed and maintained by the unit contain personal and confidential data.