Fleet Services Manager

Fleet Services Manager

Location: RAF Brize Norton, OX18 3LX

Salary: Competitive salary plus excellent benefits

Schedule: Permanent, Full time, 37 hours, Mon-Fri

Ready to impact a better future?

As a Fleet Services Manager at RAF Brize Norton, you’ll lead the delivery, compliance, and continuous improvement of transport services that keep vital operations running safely and efficiently. Your work will directly contribute to creating reliable, high‑quality services that support colleagues and the Defence community.

You’ll help shape a safer, more resilient transport operation by guiding teams, strengthening stakeholder relationships, and ensuring the services we provide meet the highest standards. It’s a role with real purpose, where your decisions and leadership help create a better future for the people and organisations we support.

What you’ll do as a Fleet Services Manager

You’ll be entrusted to:

• Be a focal point to ensure the effective delivery and control of Serco Transport Services at RAF Brize Norton - ensuring that the products and services delivered always meet the standard and comply with regulatory requirements

• Lead the delivery of safe, compliant, and effective transport services, ensuring all outputs meet contractual and regulatory standards.
• Develop strong working relationships with key stakeholders to maintain business resilience and understand current and future needs.
• Drive operational efficiency and continuous improvement, identifying value‑for‑money initiatives and improvement opportunities.
• Provide clear leadership to transport colleagues, supporting performance, development, and a “Zero Harm” safety culture.
• Ensure adherence to Operator’s Licence obligations, JSP 800 requirements, and all applicable Serco policies and regulations.

Does this sound like you?

You’ll be a great fit for this role if you have:

• Hold both the National Certificate of Professional Competences in Goods and the National Certificate of Professional Competences in PSV Vehicles (candidates with only 1 may be considered but would need to complete the other)

• Strong understanding of UK and EU road transport regulations, including Goods/PSV compliance requirements.
• Experience leading teams in a transport operational environment, with excellent communication and people leadership skills.
• Confidence working with stakeholders at all levels to respond to issues, solve problems, and deliver high-quality services.
• Proficiency with Microsoft Office applications and the ability to interpret operational data to drive performance.
• Full UK Cat B Driving Licence (Cat D & C desirable)

Desirable

• Have a thorough understanding of Joint Service MT and Dangerous Goods Regulations.
• Current knowledge of load and load restraint.
• ADR Awareness in all classes of Dangerous Goods.

Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, you will need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Holidays: 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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