Data Processing Operations Engineer

Closing Date

The closing date for applications is 11 September.

Job Introduction

Serco is looking for a Data Processing Operations Engineer to join our team in EUMETSAT. This role is focussed on operations preparations for the data processing system for the upcoming EPS-Sterna mission, and may also include partial operational support to the Meteosat and Metop missions in EUMETSAT ) as a secondary focus. As a Data Processing Operations Engineer, you will play a critical role in ensuring the effective operation preparations, routine operations and evolution of EUMETSAT’s data processing systems for the EPS-Sterna mission).  Responsibilities include, but are not limited to:

Operations Preparation

• Participate in reviews, identifying system deficiencies, risks, and resolutions.
• Support the preparation and validation of configuration items and operational scenarios.
• Develop and refine operational concepts, commissioning plans, and transition strategies.
• Engage in integration, verification, and validation testing for new systems and ground segments.
• Liaise with internal scientists to improve algorithms and other data processing methodologies.

Routine Operations

• Conduct and coordinate routine, non-routine, and contingency operations of data processing and product extraction systems.
• Monitor system performance and quality, identify anomalies, investigate and resolve issues, and propose system improvements.
• Maintain operational schedules and support medium- and long-term planning activities.
• Prepare, maintain, and update operational documentation, procedures, and user guides.
• Provide on-call support as part of a rotation, responding promptly to critical operational issues.
• Generate periodic inputs for mission Key Performance Indicators (KPIs) and other operational reports.
• Deliver training to operational personnel as required.

Operations Evolution

• Contribute to defining and implementing system and product evolution, including operational validation and compliance assessments.
• Support the evaluation and validation of new or upgraded systems, preparing reports and identifying improvement opportunities.
• Collaborate with scientific and technical teams to define quality monitoring tools for satellite data products and radiometric calibration.

Skills and Experience

To succeed in this role, the following qualifications, skills, and experiences are essential:

Required Skills and Experience

• Educational Background: University degree (or equivalent) in engineering, atmospheric physics, remote sensing, meteorology, or a related scientific discipline.
• Operational Experience: At least two years of hands-on experience in real-time or near-real-time satellite data processing and calibration in an operational environment.
• System Operations: Expertise in managing and validating complex data processing or product extraction systems.
• Technical Proficiency: Strong background in UNIX/Linux environments, with a systematic approach to troubleshooting and operations.
• Interpersonal Skills: Excellent communication, team collaboration, and reporting capabilities within multi-disciplinary environments.
• Adaptability: Ability to learn and develop expertise in dynamic, fast-paced contexts while managing tight deadlines.
• Documentation: Proficiency in creating clear, accurate, and detailed technical documentation and operational reports.
• Flexibility: Willingness to provide 24/7 on-call support, including weekends and public holidays, as needed.
• Language: Proficiency in English (working language).

Desirable Skills and Experience

• Experience in algorithm specification, development, or validation for remote sensing missions.
• Familiarity with mass processing systems and "Big Data" paradigms.
• Knowledge of EUMETSAT satellite data products, quality control, and calibration.
• Proficiency in scripting/programming languages such as Python, C++, or Bash.
• Understanding of relevant data formats (e.g., NetCDF, HDF, GRIB) and communication protocols (TCP/IP).

Candidates should demonstrate a combination of technical proficiency, operational experience, and the ability to adapt in a collaborative, mission-critical environment. We look forward to welcoming you to the team!

Package Description

• Relocation allowance (flight to Germany, airport transport, one month paid accommodation).
• Hybrid working model for flexibility.
• 30% discount on the Deutschland ticket for easy travel.
• Subsidised Wellpass – access to 12,500+ fitness and wellness options across Germany.
• Pension and health schemes.
• Corporate Benefits discounts30 days of holiday for balance and exploration.