Asset Response Officer

Asset Response Officer
Impact a better future

Serco:

At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.

We have been operating in the Middle East since 1947 and have a profound understanding of the region.

With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.

Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.

+impact: 

+impact, Serco’s advisory business, specialises in operational transformation and advisory services for government, critical national infrastructure, and regulated business.

We bring real-world front-line operating experience and practical insights drawn from successfully delivering the most complex contracts and service solutions around the world. 

We help our customers set-up and transform their operations by optimising efficiency, improving the service experience and attaining best in class safety and environmental performance. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset & facilities management, HSQ and sustainability.

Our work ensures a positive impact where it matters most.

We’re different because we do.

Your Opportunity  

We are looking for an Asset Response Officer who will assist the Asset Maintenance Team in providing effective technical support on all aspects of maintenance related works to the Palm Monorail

The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills. 

This role is part of the Techical team and will be based in our Palm Monorail Contract in Dubai.

Key Accountabilities

• Carry out all level of preventive and corrective maintenance activities and minor Carry out labour-oriented maintenance activities, capable to use basic tools such as wrenches, hammers, multi-meters, etc.;

• Assist the Asset Maintenance Technicians in responding to incident on the track, viaduct, electrical, mechanical and electronics systems in a timely and efficient manner

• Assist the Asset Maintenance Technicians in day-to-day maintenance and preventive tasks

• Carry out preventive maintenance check of cleaning equipment such as industrial vacuum cleaner, high pressure cleaning machine and other specialised cleaning equipment

• Assist the Asset Maintenance Technicians or other technical support staff to identify different types of cleaning methods including cleaning and restoration treatments

• Provide support to the senior engineers in administrative task such as collating reports, etc.

• Maintaining Electrical, Mechanical or Electronic systems relating to Rolling Stock, Automatic Train Control and Communications.

• Maintaining high voltage traction supply system

Specific Requirements

• Minimum 1 year of relevant working experience in the maintenance of buildings and structures activities, such as general structural maintenance and repairs of buildings, viaducts and tunnels

• Experience in structural stitching, grouting, scaffolding, pressure pointing, re-casing and general structural repairs is preferable

• Understand and with experience in adhering to structure work instructions.

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.