Reward Specialist
Posting Start Date: 20 Jan 2026
Location: Dubai, AE, S71231
Company: Serco Plc
Reward Specialist
Impact a better future
Serco:
At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.
We have been operating in the Middle East since 1947 and have a profound understanding of the region.
With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.
Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.
+impact:
+impact, Serco’s advisory business, specialises in operational transformation and advisory services for government, critical national infrastructure, and regulated business.
We bring real-world front-line operating experience and practical insights drawn from successfully delivering the most complex contracts and service solutions around the world.
We help our customers set-up and transform their operations by optimising efficiency, improving the service experience and attaining best in class safety and environmental performance. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset & facilities management, HSQ and sustainability.
Our work ensures a positive impact where it matters most.
We’re different because we do.
Your Opportunity
We are actively seeking a Reward Specialist who will be responsible for managing the implementation and delivery of a range of best practice Reward programmes and activities including salary review processes, market benchmarking, pay deck development, job evaluation, benefit portfolio management, functional remuneration and incentive schemes and policy and processes.
The Ideal candidate should be able to identiy problems within their area of remit and take responsibility for finding asolution regardless of the causes, be able to deliver against their own objectives in accordance to Serco values, while meeting personal commitments in an organized and methodical manner. They also need to demonstrate collboration and proactive team working with others.
This role is part of the HR team and will be based in our corporate office in Dubai.
Key Accountabilities
- Conduct appropriate market research and make recommendations on the SME Reward Strategy and Standard Operating Procedures for all reward elements based on analysis and experience
- Prepare all reward communications for Senior Management
- Manage, produce, review all Reward related reports
- Review, maintain and make enhancements to the reward tool and processes to ensure they are effective, efficient and scalable.
- Manage the Reward Calendar ensuring all key deliverables are met within the required timeframes.
- Create and oversee the implementation of country specific pay decks in liaison with HRBPs and in line with pay positioning strategy. This may also include Contract specific pay decks as required.
Specific Requirements
- Relevant degree within HR, numeracy or analysis
- Excellent knowledge of reward practices across the Middle East and Comprehensive knowledge of employment legislation in Middle East Countries
- Knowledge of Job Evaluation methodologies and Total Reward Management
- Project Management – planning and organizing skills as well as Statistical analysis and numerical skills
- Excel and power point skills are required for this role, and excellent written and spoken communication skills are essential
- Minimum 5 years’ experience as a Reward Specialist or similar
- Good experience of interpreting and producing high quality, accurate management information
- Experience of operating with highly confidential and sensitive information with tact and diplomacy
- Experience with putting together business cases and presentations for senior stakeholders.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.