Site Technical Manager

Site Technical Manager 
Falkland Islands, F1QQ 1ZZ
Permanent, Full time, 37 hours per week

Competitive salary plus benefits 

Serco have a great opening for a Site Technical Manager to join the team in the Falkland Islands to support the maintenance various equipment at RRH Mount Kent.

Your main purpose will be to Lead a team to maintain the ASR, Park Air radios and L17 equipment at the RRH site ensuring that, quality compliance, safety, continuous improvement and other contractual obligations are met. You will manage the site Engineering, work services, cypto user and maintain the operational capability of the site.

Main responsibilities of the role include:

• Recognised as an experienced engineer within the business, providing specialist engineering advice, guidance and Management to the Serco site personnel in all areas of maintenance and fault investigation / rectification of the L16, Park Air G/A radios, and Air Supported Radome (ASR) Mechanical & Electrical systems.  
• Responsible for delivering availability across multiple engineering apsects.
• Typically has 10 year experience of supporting engineering systems.
• Understands and delivers industry best practice with regards engineering support.
• Leads and manages to deliver availability at remote site.
• Deliver 1st/ 2nd line Preventative maintenance on the L16, Park Air radios and the ASR M&E
• Deliver 1st/ 2nd and 3rd line Corrective maintenance on the L16, Park Air radios and ASR M&E
• Responsible for quality compliance, safety, and engineering practices at the remote site.
• Engaging with the RAF customer and their representatives.
• Provide out of hours call out to support availability when required.
• Responsible for Liaising with DIO to deliver building custodian duties
• Responsible for Management all tools and test equipment required to support at radar site.
• Support the System Technical Manger
• Responsible for Management of Spares inventory at the site.
• Provide a site support to the OEMs when required
• Manage personnel to carryout non-technical tasks at the radar site

What you’ll need to do the role:

• Holds recognised Electronics and electrical Qualification.
• Required OEM technical training
• At least 10 years engineering experience

• Fully conversant with Serco governance policies and procedures.
• Builds and maintains strong relationships with RAF personnel on the radar sites.
• Excellent communication skills at all levels.
• Proven track record in maintaining engineering systems
• Understanding RAF processes
• Proven practical and pragmatic understanding of service delivery.
• Working with and Managing a team,
• Communicating with customers.
• Innovative thinker.
• Customer retention/satisfaction.
• Understanding delivery of equipment availability
• Be able to obtain and maintain SC/DV Security clearance.

 
What we offer:
 

Salary: Competitive salaries with annual reviews
Pension: Up to 6% contributory pension scheme
Holidays: 25 days' annual leave plus bank holidays
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

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