Technical Lead

Technical Lead   
Hybrid – Attached to our Solihull, London or Hook office  
Full Time, Permanent   
Band 3 / £75,000 - £85,000 (dependent on experience)

Here at Serco, we're looking for a Technical Lead specialising in Microsoft technologies to provide technical leadership across a portfolio of digital products and platforms. You'll play a key role in designing, delivering and evolving secure, scalable cloud-based solutions using the Microsoft technology stack, helping to drive engineering excellence across our digital services.

This is a hands-on technical leadership role where you'll work across multidisciplinary teams, providing architectural guidance, mentoring engineers and ensuring solutions are built to the highest standards. You'll help shape technical direction, modernise platforms and deliver business-critical digital services that create real value for our customers.

As part of this you’ll:

• Lead the design and technical delivery of Microsoft-based digital solutions across cloud, integration and business applications
• Provide hands-on technical leadership to engineering teams, promoting best practice in software engineering and solution design
• Design scalable, secure and maintainable solutions using Microsoft Azure and the wider Microsoft ecosystem
• Guide development across technologies including Azure, Power Platform, Dynamics 365 and Microsoft integration services
• Work closely with Product Managers, Architects, Delivery Managers and Business Analysts to shape technical solutions
• Ensure solutions align with enterprise architecture, security standards and governance requirements
• Drive engineering excellence across CI/CD, automation, testing, observability and DevOps practices
• Lead technical reviews, design assurance and code quality activities
• Mentor engineers and support the development of technical capability across teams
• Support the adoption of emerging Microsoft technologies, including AI capabilities where they provide clear business value

What you’ll need to do the role:

• Proven experience leading engineering teams delivering Microsoft cloud and enterprise solutions
• Strong technical expertise across Microsoft Azure and cloud-native architecture
• Experience delivering solutions using Microsoft Power Platform, including Power Apps, Power Automate and Power BI
• Experience with Dynamics 365, Azure Functions, Logic Apps, API Management or related Microsoft services would be advantageous
• Strong programming experience in technologies such as C#, .NET, JavaScript/TypeScript, Python and SQL
• Experience designing and delivering APIs, integrations and event-driven architectures
• Strong knowledge of DevOps practices including CI/CD, Infrastructure as Code (Terraform/Bicep), automated testing and Git
• Experience working with modern engineering practices, secure development and cloud governance
• Ability to translate business requirements into scalable technical solutions
• Strong stakeholder management and communication skills with the ability to explain complex technical concepts to non-technical audiences
• Experience leading cross-functional teams within Agile delivery environments
• Degree in Computer Science, Software Engineering or equivalent experience
• Microsoft Azure or Power Platform certifications are desirable
• SC clearance (or willingness to obtain it)

What we offer:

• Company car
• 5% on target bonus scheme
• Private medical insurance
• Flexible working considered
• Pension – 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

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