Refuse Loader

Location: RH16 1UA
Full Time: 39 hours per week
Working hours: Monday to Thursday, 7am - 4pm and Friday 7am - 3pm
Interview date: Tuesday 7th October (an alternate date can be arranged if this isn’t suitable)
Salary: £25,552.00 per annum + excellent benefits, please note: Our salaries are currently under review, to ensure we are as competitive as possible with our pay rates. This information will be added here as soon as we're able to confirm what the new, improved salary offer will be. 

Keep your streets clean and your community proud.

Join our Mid Sussex team as a Refuse and Recycling Loader and play a vital role in keeping Haywards Heath clean, safe, and sustainable.

Working alongside a professional and friendly team, you’ll deliver a full waste and recycling service to local residents and businesses. Your efforts will help maintain high standards across the community while providing excellent customer service every step of the way.

You’ll be entrusted to:

• Complete a pre-planned route with the driver and loaders in your team, collecting waste and recycling from residential homes and commercial properties.
• Be the public face of Serco in the community.

• Contribute to keeping the area beautiful, safe and a clean place to live and work - a responsibility we take great pride in!

Please note, our hub is moving – While initially you’ll join us in Haywards Heath, in 2026 you’ll be based out of East Grinstead. Please feel free to discuss this with your recruiter if you need any further information!

You’ll be a great fit for this role if...

• You’re physically fit and healthy (this is a must, due to the nature of the work!)
• You’re a dedicated, friendly and professional team player – punctuality is very important too

• You a willing to go the extra mile on your rounds to help your team hit its targets

What’s in it for you?
Our benefits are designed to put you first. Alongside meaningful and active work in your community, you’ll get:  

• Holidays: 22 days, plus bank holidays 
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.

• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. 

We’re a proud holder of the Gold Inclusive Employer Standard, a Disability Confident Leader, and a top three Great British Employer of Veterans, championing fair access to employment and equal opportunities for all. As such, we’ll make reasonable adjustments from interview through to employment. 

As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

Impact a better future — change starts on your doorstep. Apply today.

For help with your application, or to discuss your eligibility, please contact 0345 010 4000.

All Serco employees must ensure that their current line manager is aware of their application.  For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.