Application Product Owner

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Homebased with monthly travel to sites (Cardiff, West Bromwich, Birmingham & Coventry)
£65,000 - £75,000 per annum, dependant on experience

37 hours per week

Ready to make an impact?

As an Application Product Owner in our Citizen Services - Employment, Skills and Training team, you’ll own and deliver our application roadmap, ensuring technology solutions meet the evolving needs of the business. You’ll work closely with stakeholders and development teams, using agile, user-focused methods to create real value.

You’ll be entrusted to:

• Define the product vision and roadmap, ensuring it aligns with business strategy.
• Manage and prioritise the product backlog to deliver value-driven features.
• Act as the voice of the customer, gathering feedback and translating it into actionable improvements.
• Build collaborative relationships with stakeholders, internal teams and third-party vendors.
• Oversee product lifecycle management, from development and trials through to maturity and enhancement.
• Deliver effective communication and product collateral, including user guides, training material and release notes.

Does this sound like you?

You’ll be a great fit for this role if you have:

• Experience in delivering technology-based products from concept through to retirement.
• Strong knowledge of agile development and experience using Microsoft Dynamics and 365 software.
• A data-driven mindset, with the ability to use feedback to inform decision making.
• Excellent problem-solving and communication skills, comfortable working independently and leading a team.
• Strong organisational and planning skills to manage multiple priorities in a fast-paced environment.

Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Bonus: A performance-based bonus scheme
• Company car: A company car
• Private medical insurance
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

A little bit about us

At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans sectors a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.

Our inclusive recruitment process: We see people first and foremost for their performance and potential. We’re a proud holder of the Gold Inclusive Employer Standard and a Disability Confident Leader, championing fair access to employment and equal opportunities for all. As such we’ll make reasonable adjustments from interview through to employment.

As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Let’s impact a better future, together. Apply today.

For help with your application, or to discuss your eligibility, please contact 0345 010 4000.