Associate Product Owner

Home Based with travel across various sites 

Permanent / Full Time

Up to £50,000 per annum + Company Car + Excellent Corporate Benefits 

Here at Serco, within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.  

The Analytics and Strategy directorate plays a critical role within the AASC contract, and as Associate Product Owner you will play a role in working collaboratively with subject matter experts to define detailed requirements and will need to foster and support innovation aligned to the overall business strategy.  

You must have at least 1 to 2 years experience in Agile Software Delivery, which will include product backlog management, sprint planning and execution and stakeholder communication. 

What you’ll need to do the role 

• Product Backlog Management: The candidate will demonstrate skills in the creation, prioritisation and refinement of a product backlog.  
• Communication: Excellent communication skills in both written and verbal form are essential as the successful candidate will interact with numerous departments and senior stakeholders. 

• Technical Literacy: The candidate must understand web and mobile technologies, APIs, and databases and have the ability to communicate effectively with technical teams and understand technical constraints.

• Interpersonal Skills: The position requires the successful candidate to be self-motivated and proactive while taking initiative; have exceptional problem-solving skills, work comfortably in a cross-functional setting, work comfortably with senior stakeholders, take accountability for performance, and have an ability to remain calm and composed under pressure. They will be a relatable individual who is easily approachable and can inspire trust in others. 

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

 What we offer

• Pension – up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the Immigration sector
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture
• The chance to make a positive difference and contribute to innovation in the public services sector

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.