National CAFM Manager

Home Based with UK National Travel

Permanent, Full Time
£60,000 per annum + bonus  + excellent benefits

Ready to impact a better future?

As a National CAFM Manager in our Health Business Unit, you’ll take ownership of CAFM as a critical technical capability — not just a system. You’ll shape how CAFM is designed, governed and used across a complex national healthcare estate, supporting safe, compliant and high‑performing clinical environments.

This role is built for a CAFM specialist who wants scale, influence and technical depth. You’ll act as the central authority for CAFM strategy, standards, master data and performance, creating a single, robust operating model across multiple contracts. Your work will directly improve data integrity, statutory compliance, audit readiness and operational insight — all in settings where getting it right truly matters.

What you’ll do as a National CAFM Manager

You’ll be entrusted to:

• Own and lead the CAFM technical strategy across Serco’s Health Business Unit
• Design and embed a standardised CAFM operating model across multiple healthcare contracts
• Set and govern CAFM data standards, structures and quality controls to ensure trusted outputs
• Lead standardisation of asset hierarchies, workflows and planned preventative maintenance libraries
• Act as product owner for CAFM platforms, including supplier management and value optimisation
• Oversee reporting, performance insight and integrations with wider systems and platforms

Does this sound like you?

You’ll be a great fit for this role if you have…

• Deep hands‑on experience with CAFM or estates systems across large, multi‑site portfolios
• Strong technical knowledge of data governance, compliance reporting and asset management
• Experience working in regulated or critical environments such as healthcare, transport or defence
• A track record of standardising systems and processes at scale
• The confidence to challenge poor data, drive adoption and influence senior operational stakeholders

Vetting and checks
This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• A performance‑based bonus scheme – up to 15%
• A company car or cash alternative
• Private medical insurance
• Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Inclusive networks that support connection, learning and belonging across Serco

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.