TA Employability Co-Ordinator-People Services

TA Employability Co-ordinator – Pathways


Full time - Permanent
Salary - £27000 PA
Home based attached to Homer Road
Requirement to travel nationally for events

At Serco, we believe everyone deserves the opportunity to build a meaningful career. Our Pathways programme helps connect people facing barriers to employment with rewarding opportunities across our diverse business, creating positive social impact while supporting our communities.

We're looking for a TA Pathways Employability Co-ordinator to join our growing Talent Acquisition team. This is an exciting opportunity for someone who is passionate about people, employability and inclusive recruitment, and enjoys building relationships with candidates, community partners and internal stakeholders.

As our Pathways programme continues to grow, you'll play a key role in ensuring candidates have an excellent experience while helping us develop talent pipelines that support both our business and our commitment to social value.

What you'll be doing

As the TA Pathways Employability Co-ordinator, you'll provide coordination and administrative support across the Pathways programme, helping candidates navigate opportunities and ensuring our employability initiatives run smoothly.

You'll:

• Coordinate candidate engagement activities, supporting individuals from underrepresented or disadvantaged backgrounds throughout their journey.
• Build and maintain talent pools, ensuring candidate information is accurate and up to date.
• Organise outreach events, employability workshops, careers fairs and community engagement activities.
• Provide administrative and logistical support for meetings, events and programme delivery.
• Develop positive relationships with community organisations, employability providers and social recruitment partners.
• Screen candidate applications for eligibility and transferable skills before referring suitable talent to recruiters and hiring managers.
• Keep candidates informed throughout the recruitment process, providing guidance and regular updates.
• Track programme activity, engagement and conversion metrics to support reporting and continuous improvement.
• Ensure all candidate information is managed accurately and compliantly.
• Represent Serco at community events and employability initiatives when required.
  
  

What you'll bring

We're looking for someone who genuinely enjoys helping people and is confident engaging with individuals from a wide range of backgrounds.

You'll ideally have:

• Experience in recruitment coordination, employability, community engagement or a similar people-focused role.
• Excellent organisation and administration skills with the ability to manage multiple priorities.
• Strong communication skills, both written and verbal, with the confidence to build relationships with candidates, colleagues and external partners.
• A customer and candidate-focused approach with excellent attention to detail.
• Good digital skills, including Microsoft Office (experience using ATS or CRM systems would be beneficial).
• An understanding of inclusive recruitment, employability or social value would be advantageous.

We're looking for someone who is

• Passionate about helping people into employment.
• Empathetic, approachable and supportive.
• Highly organised and dependable.
• Proactive, resourceful and comfortable working in an evolving environment.
• Collaborative and enjoys building relationships.
• Adaptable, resilient and able to manage changing priorities.
• Enthusiastic about representing Serco within local communities.

Why Serco?

At Serco, you'll be part of a team that makes a genuine difference to people's lives. Our Pathways programme is helping to remove barriers to employment, improve social mobility and create opportunities for individuals who may otherwise be overlooked.

In return, we offer:

• Flexible and hybrid working.
• A supportive and inclusive culture.
• Opportunities for learning and career development.
• The chance to contribute to meaningful social impact across the UK.

If you're passionate about employability, enjoy connecting people with opportunities, and want to help shape an evolving programme that changes lives, we'd love to hear from you.

Discover your place in our world. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.