Safeguarding Manager

Serco - AASC

Permanent, Full Time

Upto £40,00 per annum + Excellent Corporate Benefits Package

Here within our Asylum Accommodation and Support Contract an opportunity has arisen for a Safeguarding Manager to join our team. AASC offers a range of improvements, with particular focus on assisting individuals through the asylum system.

A key member of the Management Team, this role is responsible for providing a high-quality resource of professional advice, guidance and expertise in safeguarding practice to staff working on the AASC contracts operating across both the Midlands/East of England regions. This role is also responsible for actively engaging with and developing robust and effective relationships with Local Authority and Health colleagues essential to supporting the safeguarding of vulnerable service users. You will be responsible for providing effective management of the Regional Safeguarding Officers operating across Midlands/East of England regions, and ensuring appropriate workplans and objectives are set. Additionally, the Safeguarding manager will develop and update guidance, training and other material to help staff implement safeguarding policies and procedures in their work. Address issues and problems identified by stakeholders quickly and efficiently; Briefing the Business Support Director/Head of Stakeholder Engagement to assist in formulating a solution.

What you'll need to do the job

This an opportunity for an individual with very strong capabilities and knowledge of duty of care services in England, and their associated role in providing support for vulnerable people. Such a role requires robust communication skills in managing stakeholder expectations, and advising them on the roles and responsibilities of Serco as an AASC provider. The Safeguarding Manager will also have the ability to identify and apply continuous improvement opportunities and process development.

This is a critical role that requires you to hit the ground running. To achieve this, the below are requirements for a successful candidate:

• Managing stakeholder relationships (internally and externally), alongside proven experience of making presentations to stakeholders with success in delivering messages effectively
• People management experience
• Firm grasp of the legislative framework associated with adult and child safeguarding in England
• Collaborating, influencing, persuading, negotiating and leadership skills with a high level of resilience
• Managing people and leading with strategical success - you must evidence engaging staff and improving/driving team performance
• Developing and operationally embedding processes operationally and strategically in line with organisational and legislative requirements
• Reviewing and renewing safeguarding material for the contract

Finally, flexibility and commitment are essential - you will be expected to travel within the regions and occasionally within the UK (a valid UK driver’s licence is essential). You must be prepared to travel regularly to customers and suppliers, typically within the regions.

Important Information: Security Clearance at CTC level (Counter Terrorism Check) and CRB clearance required (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office).

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

 What we offer

• Pension – up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the Immigration sector
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture
• The chance to make a positive difference and contribute to innovation in the public services sector

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.