Legal & Commercial Manager

Legal & Commercial Manager
Home-based with UK Travel   
Full Time, 12-Month Fixed Term Contract  
Band 4, £60,000 - £70,000 (dependent on experience)

+Impact is scaling rapidly, delivering high‑volume advisory services that help governments and organisations achieve meaningful, measurable outcomes. As we grow, we’re building a lean, ambitious team that thrives in a start‑up environment while benefiting from the backing of Serco Group.

We’re now looking for a Legal & Commercial Manager on a 12‑month fixed‑term contract to provide hands‑on legal and commercial support across bids, contracts, partnerships and strategic initiatives. This is a rare opportunity to step into a broad, high‑exposure role where you’ll work directly with senior leadership and help shape the commercial foundations of a business in growth mode.

If you’re proactive, adaptable, commercially minded and excited by the idea of rolling up your sleeves beyond a traditional legal remit, this could be the perfect next step.

As part of this you’ll:

• Act as a trusted legal and commercial advisor to +Impact leadership, providing pragmatic, commercially focused guidance.
• Support the shaping of commercial models, legal positioning and risk exposure at divisional level.
• Advise on market entry, partnerships, joint ventures, international engagements and potential acquisitions.
• Manage the full contract lifecycle, from pre‑bid negotiation through in‑life management and renewal/exit.
• Work with the +Impact SMT and the Divisional Legal Director on negotiation strategy with clients, partners and subcontractors.
• Ensure all agreements align with Serco’s risk principles, profitability goals and operational deliverability.
• Provide legal and commercial input into bids, ensuring sales teams receive timely, accurate information.
• Coordinate and chase inputs across the business to meet bid timelines
• Ensure compliance with governance requirements.
• Contribute to bid strategy, including commercial black hats and assurance reviews.
• Identify legal, commercial and regulatory risks and implement effective mitigation strategies.
• Champion governance frameworks, ensuring audit readiness and compliance with Serco standards.
• Deliver training on legal, contractual and regulatory duties across +Impact teams.
• Support opportunities to reduce contractual leakage, strengthen margins and embed outcome‑based performance clauses.
• Support renegotiation opportunities and exit strategies.
• Provide strategic input into performance deep‑dives and commercial assurance activity.
• Represent +Impact in legal and commercial forums across Serco and with external advisors and clients.
• Manage external legal counsel efficiently and in line with Serco panel protocols.

What you’ll need to do the role:

• Qualified solicitor (current practising certificate) with a minimum of 2–5 years PQE.
• Early in‑house experience or exposure to complex commercial environments.
• Strong capability in contract review, negotiation support and lifecycle management.
• Ability to balance sound legal judgement with practical, delivery‑focused commercial thinking.
• Confidence working with senior stakeholders and operating with autonomy.
• Excellent communication and stakeholder management skills.
• A proactive, flexible mindset suited to a start‑up environment where responsibilities evolve.
• Potential for future leadership and growth into a senior advisory role.
• Some UK travel will be required to build relationships across +Impact and the wider Serco organisation.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Flexible working considered
• Pension – 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.