Graphic Designer
Salary:£30-35k DOE

Location: Hybrid – Attached to one of our offices in London, Hook or Solihull

Full Time, Permanent

Band 6

Overview

Serco works in partnership with the public sector across the UK, delivering essential services to government with an ambition to make a positive impact. Our work spans citizen services, healthcare, transport, justice, immigration and defence – and the people behind that work matter.

We’re looking for a Graphic Designer to join our UK&E Growth Marketing team. This is a hands-on, developing role that sits at the heart of how Serco tells its story – producing high-quality visual content across digital, print and multimedia channels for some of our most senior stakeholders.

You’ll be mentored by the Graphic Design Lead and work across a team of 20 marketing, communications and digital professionals. It’s a role that offers genuine exposure and development for someone early in their career who’s ready to grow.

As part of this you’ll:

• Produce high-quality visual assets across digital and print channels – including web, social media, email campaigns and presentations, exhibition artwork, roller banners, and brochures
• Interpret creative briefs and contribute ideas, working with guidance from the Graphic Design Lead
• Apply Serco’s brand guidelines accurately and consistently across all outputs
• Support the creation of high-profile presentations, reports and video content for senior stakeholders
• Assist with filming and content capture using basic equipment, and support simple video and motion content editing
• Manage and upload content to Brandbank and support internal SharePoint site management
• Work across multiple concurrent projects, meeting deadlines and quality standards
• Champion accessibility in all creative outputs

What you’ll need to do the role:

We’re looking for someone with at least 1–2 years’ professional graphic design experience and a strong portfolio. This isn’t an entry-level or graduate role – you’ll need to hit the ground running and be comfortable working in a fast-paced environment alongside senior stakeholders.

Essential:

• Strong proficiency in Adobe Creative Cloud – InDesign, Illustrator and Photoshop are non-negotiable
• Solid working knowledge of Microsoft Office, including PowerPoint, Word and Excel
• Good layout, typography and composition skills
• Attention to detail and ability to work accurately to brand guidelines
• Professional maturity and confidence working with senior stakeholders
• Strong communication and collaboration skills
• Ability to manage multiple projects and meet deadlines, including occasional requirements outside standard hours
• Flexibility around travel – primarily hybrid but with periodic visits to Serco offices as required

Desirable:

• Animation, motion graphics or video editing skills (After Effects, Premiere Pro)
• Experience creating content for social media and short-form digital channels
• Experience working in-house or in a B2B, public sector or large-scale corporate environment
• Familiarity with digital asset management platforms (equivalents to Brandbank, Bynder or similar)
• Adobe Express and Canva experience

A portfolio is required as part of your application. Please attach it as a PDF, or include a link to your Behance or personal website. We'd love to see examples of brand/print, digital and presentation design.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You’ll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Flexible working considered
• Pension – 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, Merlin Entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco
• A safe and supportive culture

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.