Procure to Pay Process Lead

P2P (Procure to Pay) Process Lead – Interim – 6 Months FTC
Salary - Competetive with corporate benefits.
Location: Hybrid with travel to Serco sites.

Are you an experienced Procure to Pay (P2P) professional who thrives on transformation, process improvement and delivery?

We’re excited to introduce an Interim P2P Process Lead role within Serco’s MyFinance function. This is a high-impact opportunity to lead and deliver critical P2P projects across a complex, global organisation -working at the intersection of Procurement, Finance, Technology (DDaT) and the wider business.

About the role

As P2P Process Lead, you’ll oversee the delivery of multiple P2P projects and continuous improvement initiatives. You’ll work closely with senior stakeholders, external service providers and operational teams to embed best practice and deliver measurable outcomes.

This is a critical role within our P2P transformation agenda and is specifically suited to candidates with strong, hands-on SAP S/4HANA experience.

You’ll take ownership of end-to-end P2P initiatives, driving improvements across purchasing, invoicing and payment processes while ensuring compliance, efficiency and a strong user experience.

Key responsibilities

• Lead the planning and delivery of P2P projects, ensuring outcomes are achieved on time, within scope and budget
• Drive continuous improvement across Procure to Pay processes, identifying inefficiencies and implementing best practice solutions
• Collaborate with Procurement, Finance, DDaT and business stakeholders to ensure joined-up delivery
• Manage relationships with external P2P service providers, including quarterly service reviews and roadmap assessments
• Ensure industry standards and regulatory changes are reflected in P2P systems and ways of working
• Work with P2P Leads and Customer Experience teams to prioritise improvements, training and communications
• Identify, assess and mitigate delivery risks, implementing contingency plans where required

What you’ll bring

• Demonstrable experience in Procurement, Accounts Payable or Procure to Pay roles
• Extensive experience operating in a complex P2P environment, working in a large, multi-site or global organisation
• Hands-on experience with P2P technologies, including SAP (S/4HANA, SRM, ECC) and third-party systems
• Proven track record of delivering P2P change, transformation or process improvement initiatives
• Strong understanding of P2P controls, compliance and process documentation
• Experience working within business change or transformation projects
• Ability to build strong relationships and influence stakeholders at all levels, including senior leaders
• Excellent communication, presentation and interpersonal skills
  
  
  

Why join Serco?

At Serco, we deliver essential services that make a real difference to communities and governments worldwide As an Interim P2P Process Lead, you’ll have the opportunity to shape how P2P operates across the organisation, influence senior stakeholders, and leave a lasting impact - all within a collaborative, supportive environment.

What we offer

• • 25 days annual leave plus bank holidays.
  • Annual leave purchase scheme.
  • Up to 6% contributory pension scheme
  • A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Virtual GP and more.
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
  • A safe and supportive culture.
  • A company passionate about diversity and inclusion.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.