Reporting & Transformation Controller

Reporting & Transformation Controller
Hybrid – X3 days onsite at our Hook office, RG27 9UY
Full Time, Permanent   
Band 2 / £80,000 - £90,000 (dependent on experience)

Join Serco’s Finance Transformation and help build the engine of growth

Serco is transforming Finance to support its future growth, creating a UK-led Global Finance Services (GFS) Hub at the heart of the organisation. This hub is designed to be a true engine of growth - delivering accurate, timely and well-controlled financial information while driving standardisation, efficiency and continuous improvement across the business.

This is an exciting opportunity to join that transformation in a key leadership role, owning the end-to-end Record-to-Report (R2R) process for the UK Division and helping shape how Finance operates across a complex, contract-led organisation.

The role

As Reporting & Transformation Controller, you will play a pivotal role in delivering a consolidated reporting service to Business Unit Finance Directors, Finance Business Partners and operational stakeholders.

Aligned to a specific Business Unit, you will act as the key interlock between the horizontal Record-to-Report (R2R) processes within the GFS Hub and the vertical Business Unit view of financial performance - translating outputs into clear, accurate and insightful P&L, cashflow and balance sheet reporting.

This is a highly visible role, acting as a trusted partner and “face of the Hub” to the business. You will support Finance Directors in signing off month-end results with confidence, owning the integrity of outputs and challenging where necessary to ensure accuracy, consistency and control.

Beyond month-end, you will play a central role in driving transformation - identifying inefficiencies, improving processes and helping embed a best-in-class finance operating model across Serco’s UK business.

As part of this you’ll:

• Act as a strategic partner to Finance Directors and Business Partners, providing assurance over the accuracy of reported results
• Own the translation of R2R outputs into Business Unit-level reporting, including P&L, cashflow and balance sheet
• Lead month-end “calibration” and act as a gatekeeper for Finance Director sign-off
• Investigate complex accounting entries, operational drivers and material variances to ensure Trial Balance integrity
• Build strong cross-functional relationships with Finance, operational and senior stakeholders
• Identify process inefficiencies and drive continuous improvement initiatives across reporting and finance processes
• Act as the “voice of the customer” within the GFS Hub, influencing and shaping end-to-end process design
• Partner with Global Process Owners and Finance leadership to standardise and enhance reporting outputs
• Support the development of consistent, insight-driven reporting packs (e.g. BPR) and improved data accessibility
• Work closely with offshore resources to deliver efficient, scalable reporting solutions

What you’ll need to do the role:

You’ll be someone who:

• Is a qualified accountant (ACA, ACCA, ACMA or equivalent)
• Has strong experience delivering financial reporting and analysis in a complex environment
• Thrives in stakeholder-facing roles and is confident engaging with senior Finance and operational leaders
• Has a strong control mindset, with a clear view of best practice processes and governance
• Is naturally curious, with the ability to investigate, challenge and interpret financial and operational data
• Has a passion for continuous improvement and driving transformation
• Is comfortable working with ambiguity, incomplete data and evolving processes
• Can balance operational delivery with strategic improvement initiatives

Essential experience & skills:

• Proven experience delivering monthly reporting and insight to senior stakeholders
• Strong understanding of financial reporting, controls and R2R processes
• Experience working across complex, multi-contract or multi-entity environments
• Ability to identify inefficiencies and implement practical, scalable solutions
• Strong commercial acumen, linking financial and non-financial performance drivers
• Excellent stakeholder management and influencing skills
• Demonstrates high levels of integrity, diligence and professional credibility

Why Serco:

You’ll be part of a high-profile Finance transformation, playing a hands-on role in shaping Finance processes, systems and culture across a truly global organisation. Working in a collaborative, forward-thinking environment, you’ll gain standout experience delivering meaningful change while building strong foundations for long-term career opportunities across Serco.

What we offer:

• Company car/£4200 cash alternative  
• Private healthcare
• Bonus scheme of up to 20%
• Flexible working considered
• Pension – 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.

Appointments are subject to the outcome of ongoing organisational consultation.

#NewFinanceHub

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.