Senior Commercial Analyst

Hybrid / Attached to Hook or London - Twice a week
Full Time | Permanent
Up to £65,000 + Benefits - Company Car, Bonus, Private Healthcare


Help shape the future of public services and drive commercial excellence.

At Serco, we deliver essential services that touch lives every day - from protecting the public and supporting vulnerable people, to keeping transport networks moving and enabling world-class healthcare. As a Senior Commercial Analyst, you’ll play a key role in helping us secure the contracts that make all this possible.

This is your chance to influence high-profile bids across Justice & Immigration, Healthcare, Transport, Defence and Citizen Services. You’ll bring commercial clarity, financial insight and strategic challenge to some of our most important opportunities.

If you thrive on high-impact work, complex problem-solving and meaningful collaboration, this is a role where you can truly make your mark.


What you’ll be doing

You’ll sit at the heart of our bidding activity, working closely with operational, commercial and financial leaders to shape winning, sustainable solutions. In this role, you will:

• Analyse customer requirements and translate them into commercially sound financial responses
• Build and review sophisticated financial models that inform pricing and strategy
• Prepare, reconcile and present key financial submissions directly to customers
• Help craft compelling business cases demonstrating value for money
• Engage with customers to explain Serco’s commercial approach
• Collaborate with specialist teams (Tax, Treasury, Insurance, Group Finance) to ensure complete, accurate inputs
• Provide insightful reporting, visualisations and recommendations for governance forums
• Support broader commercial analysis, including benchmarking and service credit modelling
• Mentor colleagues and contribute to strengthening commercial capability across the business

What you’ll need to succeed

We’re looking for someone who combines commercial sharpness with curiosity, collaboration and a proactive mindset:

• Professional qualification (ACA, ACCA, CIMA) or equivalent commercial/financial expertise
• Strong, proven financial modelling skills (advanced Excel essential)
• Experience supporting competitive bids — ideally within public services or an outsourcing environment
• Knowledge of TUPE, pensions, people-cost modelling and commercial governance
• Ability to simplify complex financial information and influence stakeholders with confidence
• A self-starter who thrives in a fast-paced, dynamic, team-focused environment
  
  
  

What we offer

• Company car
• Private healthcare
• Bonus scheme: 5% on target / 10% for exceeding targets
• Flexible working
• 6% employer pension contribution
• Employee Assistance Programme
• Clear and supported routes for career progression
• The chance to contribute to innovation and improvement across public services

Why Serco?

When you join Serco, you join a company with purpose at its core. We’re trusted to deliver services that matter - and your work will directly help shape how those services are secured and delivered.

Here’s what you can expect:

• Work that matters – your contribution helps keep our people and systems connected and compliant.
• Opportunity to develop your data and analytical expertise in a global organisation.
• A collaborative, supportive culture that values accuracy, improvement, and service excellence.
• Flexible working arrangements and a focus on work-life balance.
  
  
  

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.