Solution Manager

Home Based with weekly travel to Serco corporate offices and Operational sites

Salary £45,000 to £55,000 + competitive benefits 

About the Role

We’re looking for a talented Solution Manager to join our team.

This is an exciting opportunity to be involved in shaping innovative, customer-focused solutions across a diverse portfolio of bids. You’ll design end-to-end solutions for Government contracts (or key components of larger, complex opportunities) that combine user experience, people, processes, technology, assets and supply chain partnerships.

Working closely with Bid Directors, Solution Leads and Commercial Leads across the Growth central function, you’ll help create operationally informed, commercially viable and compelling propositions that win new and retain business.

If you enjoy turning broad complex questions into clear, workable, costed answers – this is the role for you.

What We’re Looking For & What You’ll Be Doing

• • Do you enjoy getting stuck into difficult problem solving?
  • Can you work across multiple ideas and thoughts at once?
  • Can you think multiple steps ahead to see the bigger picture?
  • Can you think outside the box and challenge the status quo?
  • Can you win an argument and change someone’s point of view?
  • Can you connect the dots between existing services and how they can inform future improvements to new Government contracts?
  • Could you unpick customer and competitor insights to show how we are different?
  • Can you identify possible risks and point out their impact later down the line?
  • Do you thrive under pressure with deadlines?
  • Do you like getting up in front of a group to lead a workshop or a presentation?
  • Are you a team player?
    
    

Experience

• • Strong presentation and negotiation skills
  • Clear, confident written communication skills – able to explain complex ideas simply
  • Evidence of working effectively in multiple, fast-paced environments
  • Quick to understand large volumes of information and data
  • Some operational experience – e.g. people management or data informed decision making
  • Some analytical capability
  • Some stakeholder management
  • Some commercial judgement and financial understanding
  • Some knowledge of UK Government market and competitive landscape

About You

You’ll be someone who:

• Has a collaborative working style
• Thinks big picture but delivers reality
• Balances customer wants with commercial realism
• Pushes for better ways of working
• Communicates complex ideas with ease
• Demonstrates resilience
  
  

You’ll also be flexible and willing to travel as required to support bids across multiple locations.

Why Join Us?

This role offers exposure to high-profile, strategically important opportunities and the chance to shape solutions that genuinely make a difference. You’ll work alongside experienced bid, commercial and operational professionals in a collaborative and forward-thinking environment.

If you’re passionate about designing smart, innovative and commercially sound solutions , we’d love to hear from you.

Apply today and help us win and deliver the right way.

What We Offer

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A company passionate about diversity and inclusion.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.