System Administrator

Package Description

Joining Serco Italy’s amazing team offers:

• Competitive Salary
• Great career opportunities
• Corporate Benefits Package
• International environment
• Possible hybrid work

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a System Administrator for the European Commission in Ispra, Italy and various locations around Europe.

Key Responsibilities

 As System Administrator you will be responsible for:

• Perform installation, administration and management of operating systems and/or properly configure software on servers (e.g. install new software releases, system upgrades, evaluate and install patches and resolve software related problems).
• Administration and operation of cloud environment (OpenStack, VMWare, Kubernetes).
• Administration and operation of DevOps environment.
• Plan and perform appropriate procedures, documentation, inventory assessment, and other procedures related to systems management.
• Monitor of operated/administered environment
• Make recommendations relevant to system security, computer system performance, disk and other components utilization. 
• Monitor systems and applications performances to track operating efficiency.
• Test and implement technical solutions and provide strong operational support on virtualization architectures.
• Work with team to automate management tasks, streamline processes and perform standard administration functions as needed.
• Conduct software and hardware evaluations, provide technical analysis and implement systems to meet Customer’s IT goals.
• Report status and flags issues, especially in a proactive manner. 
• Participate to the On-Call service.

Skills

Expert level:

• Routing technologies, dynamic routing protocols, layer 3 network design.
• Switching technologies (particularly for Cisco), layer 2 network design. CCNA (CCNP as a plus) level certification from Cisco or any other networking vendor demonstrating knowledge on the switching area of networking.
• Wi-Fi technologies (particularly for Cisco products).
• Network protocol services (NTP, DNS, DHCP, SNMP…).
• Cisco ACI networking technology (hardware knowledge also a plus).
• VMware NSX platform.
• Network quality of service techniques and technologies.
• Network security techniques and technologies.

Administrator/Operator level:

• System administration of Linux servers (Red Hat Enterprise Linux, CentOS and others).
• Network access control systems (NAC).
• Operating and monitoring of infrastructure, systems and servers (PRTG preferred).
• IDS/IPS network intrusion detection technologies.
• Firewalling technologies (particularly Cisco and Fortinet systems).
• VPN standards and technologies.
• Network logging systems (Syslog and SIEM log correlation applications).

Other cross-cutting competencies:

• LAN technologies, TCP/IP protocol.
• Netbox.
• Experience creating technical documentation.
• Good communications skills in English.
• Administration of server virtualization platforms (ie. Vmware).

Specific Expertise:  

Cisco ACI management

Qualifications:

Bachelor’s Degree or higher