Administration Assistant

• Location: Beautiful Lavadia, near Grafton in Northern NSW
• Uniform Provided, daily meals & onsite parking
• Enjoy a stable, fulltime position with Monday to Friday hours

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Flexible salary packaging options, including novated leasing for new and used vehicles  
• Benefits@Serco, which includes a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport  
• Generous employee referral program 

Make an impact at Serco

You are highly organised and detail-oriented professional, ready to bring your administrative skills to a unique and meaningful environment. As an Administration Assistant – Trust within the Centre Services team, you’ll be based at Clarence Correctional Centre in Lavadia, NSW.

This full-time role offers the opportunity to support inmate financial management processes while contributing to a safe and respectful correctional environment.

As an Administrative Assistant – Trust in the Centre Services team, you’ll make a positive impact by:

• Maintaining accurate records of payments made to and from inmate trust accounts for auditing
• Performing daily reconciliation of trust accounts and reporting any suspicious activity
• Crediting inmate accounts with funds received and disbursing funds upon release or transfer
• Uploading inmate earnings and processing digital and technology requests
• Monitoring and managing individual trust accounts in accordance with policy
• Liaising with inmates and internal teams to ensure efficient trust fund management

Serco is a place for you

You are an organised and proactive individual with a strong sense of responsibility and integrity. You’re passionate about creating a safe and supportive environment and thrive in a role where your attention to detail and administrative capabilities make a real impact.

To be successful in this role you’ll have:

• Experience in providing administrative support
• Working knowledge & experience in systems and Microsoft Office Suite
• Strong problem-solving, communication and teamwork skills
• Certificate III or IV in Business Administration (desired, not essential)
• The ability to meet compliance requirements including Police Check and clearance by Corrective Services NSW
• Commitment to Serco’s values: Trust, Care, Innovation and Pride

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco