Intelligence Supervisor-Clarence Correctional Centre

Serco is a place where you can grow
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Flexible salary packaging options, including novated leasing for new and used vehicles

• Benefits@Serco, which includes a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport

• Generous employee referral program

Make an impact at Serco
We’re looking for an Intelligence Supervisor to join our Security & Operations team at the Clarence Correctional Centre – the largest correctional facility in Australia. In this frontline leadership role, you’ll support a team of Intelligence Officers and lead the implementation of the security and intelligence collection plan. You’ll be at the heart of security risk management, guiding operational decision-making and helping keep the Centre and community safe.

As an Intelligence Supervisor in the Security & Operations team, you’ll make a positive impact by:

• Leading, mentoring and developing Intelligence Officers

• Promoting a culture of inclusion, professionalism and trust

• Coordinating and delivering timely and accurate intelligence briefs

• Investigating intelligence and supporting security investigations

• Reviewing transport and movement risk for inmate transfers

• Implementing the Centre’s intelligence and risk management plans

About Clarence Correctional Centre
Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional centre in Australia.

Located on the beautiful NSW North Coast, approximately 6 hours' drive from Sydney and 3.5 hours from Brisbane, our region offers rainforests, epic headlands, sand dunes and some of the best Australian beaches – along with a variety of multicultural cafés, restaurants and friendly community towns.

Serco is a place for you
To be successful in this role you’ll have:

• Certificate III in Correctional Practice (or willingness to obtain within 12 months)

• Successful completion of any Supervisors training programs

• Successful completion of, or demonstrate ability to complete a Corrective Services Intelligence Officers Course within the first year of sevirce

• Strong written and verbal communication skills

• Knowledge of intelligence frameworks and security risk management

• Proficiency in Microsoft Office (Word, PowerPoint, Excel)

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Please note:
This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a National Police Check, is a key part of the selection process for this role.

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco