Trade Instructor - Laundry

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Career development and leadership opportunities
• A supportive and inclusive work environment
• Flexible work arrangements to promote work-life balance
• Employee networks that celebrate diversity and inclusion
• Long-term, stable employment with government-backed contracts

Make an impact at Serco

The key purpose of the Trade Instructor – Laundry is to deliver and evaluate a range of trade training programs for inmates focused on assisting inmates to integrate successfully into the community and gain post-release employment.

As a Trade Instructor – Laundry, you’ll make a positive impact by:

• Delivering and evaluating vocational training programs to inmates
• Supervising laundry operations while maintaining a safe and secure environment
• Promoting inmate participation in training and rehabilitation activities
• Conducting audits and ensuring equipment and tool control procedures are followed
• Managing inventory and reporting incidents, behaviour, and maintenance needs
• Supporting inmate reintegration through skill development and employment preparation

Serco is a place for you

Imparting trade knowledge in a workshop environment while supervising day-to-day inmate activities. You will be confident implementing structured training programs that support skill development and employability, while maintaining a strong commitment to safety, productivity and professional standards. You’ll build respectful, supportive relationships and contribute positively within a correctional environment.

To be successful in this role you’ll have:

• Certificate III in Laundry Operations or similar
• Certificate IV in Training & Assessment (or willingness to obtain within 12 months)
• Certificate III in Correctional Practice (or willingness to obtain within 12 months)
• Minimum 2–5 years’ experience in a commercial operations setting
• Sound understanding of WHS and tool/equipment safety protocols
• Ability to supervise and mentor inmates in a structured environment

About Clarence Correctional Centre

Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional Centre in Australia. Located on the beautiful NSW North Coast approximately 6 hours’ drive from Sydney and 3.5 hours from Brisbane, our region offers rainforests, epic headlands, sand dunes and some of the best Australian beaches, along with a variety of multicultural cafes, restaurants and friendly community towns.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Please note:

• This position carries trust and responsibility.
• A comprehensive probity assessment, including a Federal Police Check, is part of the selection process for this role.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, technology, and partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco