Contract Manager, Training & Simulation (Land)

Introducing Serco

                        
Serco is an international government services provider employing over 50,000 employees worldwide. We provide services in Europe, UK, North America, Asia Pacific and the Middle East that have been tailored to five main sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

Serco Defence is part of the Serco Group and is trusted by military organisations around the world to deliver critical support services and operate sensitive facilities, we have deep expertise in delivering high quality services at an optimized costing due to specialized know-how with innovation and operational excellence.

Our longstanding experience with military organisations around the world is quite broad: from running marine operations and military base management to the modernisation of ships and maintenance of aircraft, from the operation of nuclear facilities, analysis of cyber activity, and the management of satellite systems to delivering training, strategy, and leadership programs.

Serco Defence currently provides services to the Belgian Defence maintaining and repairing mine hunters (9) and providing Integrated Facility Services to 3 sites. Serco employs approximately 150 people in Belgium to provide these services. Serco Maritime Services also operates contracts with Belgian Customs at the port of Antwerp and Zeebrugge. The headquarter is based in Brussels.

Serco Defence is seeking also to provide training Services in various sites in Belgium and is seeking a:

Contract Manager, Training & Simulation (Land)

Leopoldsburg

Are you experienced in Service contract management and passionate about land forces training or other military activities? Are you looking for a new challenge within a strong, stable and growing company?  Do you want to work in a dynamic team, within a unique & fascinating environment?

Do you want to become part of a culture where operational excellence & continuous improvement supported by innovation are core strengths and where your entrepreneurship is valued?

Function description

                    
As Contract Manager you will be integrating Serco Defence and will report to the Director Defence.  You will be closely supported by 1 Operations Manager, a HR-Admin assistant and various SME’s and Support Services. 

Site Manager’s key responsibilities: 

• Business
  • Define together with the Operations Manager contract organisation and processes that delivers expected results
  • Develop customer relationship
  • Contractual performance reporting
  • Business Development: 
    • Seeks and develop opportunities
    • Deliver proposals to the customer for developing the business
    • Supervises the execution of projects 
• Human Resources
  • Communicate strategy, goals and company information’s
  • Ensure people motivation, sense of ownership and adherence to the company cultureIdentify, hires and develops potentials
  • Set training & development policy
  • Manages Safety rules and ensure results
  • Generates and manage changes
• Financials
  • Ensures budget preparation and follow-up
  • Responsibility for P&L
  • Manages invoicing process, indexation, …
  • Prepares Business Reviews

Profile

The successful candidate for this role is an entrepreneurial leader, someone who enjoys developing new customer relationships and equally loves working with their team to improve operational excellence.  We are looking for an ambitious and energic leader with a high focus on excellent Service Delivery, with a strong services background, and if possible with knowledge of Belgian Land Force operations.

Former Land Force Officer, Business/Management, Industrial or Civil Engineer, with experience of 2+ years in service delivery and people management. 

• Enhanced Leadership skills: dynamic capability in managing, coaching and training the team
• Good interpersonal and communication skills
• Commercial & entrepreneurial skills
• "Hands-on Leader / Doer"; results driven
• An experience with Land Forces, military training and/or Defence is a great asset
• Open to digital technologies
• Trilingual NL / FR / EN
• Office suite

We offer you

• A Permanent Employment Contract.
• An opportunity where you are in control of your career
• An extremely dynamic, unique and fascinating work environment
• Membership of an enthusiastic & passionate team which will support you in your role
• An attractive salary package supplemented with additional legal benefits (company car, meal vouchers, insurance pack, laptop, mobile phone)
• Possibility of diversified career development within an international group

Further information available from the Serco Europe Recruitment Team