Quality Assurance Inspector

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Career development and training opportunities
• Supportive leaders who value collaboration and care
• Access to wellbeing and employee assistance programs
• Inclusive culture where everyone feels supported
• Opportunity to work on meaningful government services

Make an impact at Serco

As a Quality Assurance Inspector, you’ll play a key role in maintaining safe and high-quality public housing across Victoria. Working within the Homes Victoria Property Maintenance Services team, you’ll oversee inspections, quality audits and service delivery to ensure maintenance works meet safety, contractual and quality standards. You’ll collaborate closely with subcontractors, internal teams and renters to resolve issues and improve service outcomes. Your work helps ensure homes are safe, functional and delivered to the highest standard for the communities we support.

As a Quality Assurance Inspector in the Facilities Management team, you’ll make a positive impact by:

• Conducting site inspections to verify safety, workmanship and quality standards
• Managing job order workflows and supporting on-time service delivery
• Leading quality audits and identifying improvement opportunities
• Overseeing subcontractor performance and ensuring compliance with standards
• Assessing and approving variations within delegation limits
• Engaging with renters and stakeholders to resolve service issues

Serco is a place for you

You could be a great fit if you have:

• Trade Certificate in a building-related discipline (Essential)
• Experience in building, construction or maintenance environments
• Knowledge of safety systems, compliance and quality standards
• Ability to manage subcontractors and multiple projects simultaneously
• Strong problem-solving, communication and stakeholder engagement skills
• Confidence using maintenance or asset management systems

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.