Building Management Technical Lead

Building Management Technical Lead

James Cook University Hospital, Middlesbrough, TS4 3BW

Permanent, Full Time, 37.5 hours per week, Monday – Friday

Salary: £33,000 - £43,000 per annum plus Serco benefits

Serco has an exciting opportunity for a Building Management Technical Lead to join the fantastic Estates Engineering Team at James Cook University Hospital.

In this role, you will be responsible for the effective operation, maintenance, and continuous improvement of the Building Management Systems across James Cook University Hospital. This role ensures that all BMS infrastructure supports the hospital’s clinical and operational needs, complies with statutory requirements, and aligns with Serco’s standards for safety, efficiency, and sustainability.

The post holder will work closely with the Estates and Facilities teams, contractors, and clinical stakeholders to ensure optimal environmental conditions, energy efficiency, and system reliability.

We are seeking a motivated and experienced professional with a strong background in Building Management Systems (BMS). The ideal candidate will be computer literate, adaptable, and capable of working both independently and collaboratively within a team environment to deliver excellent customer service.

Main Accountabilities:

 Technical Operations:

• Monitor, maintain, and optimise the BMS to ensure safe and efficient operation of HVAC, lighting, and other critical systems.
• Respond to BMS alarms and faults, coordinating timely resolution with internal teams and external contractors.
• Ensure BMS systems are regularly updated, patched, and backed up in line with IT and cybersecurity protocols.
• Maintain accurate records of system configurations, changes, and maintenance activities.

Compliance & Risk Management:

• Ensure BMS operations comply with HTMs, SFG20, and other relevant standards.
• Support audits and inspections by providing technical documentation and system access.
• Maintain a risk register for BMS-related issues and contribute to the Estates risk register.

Energy & Sustainability:

• Use BMS data to identify energy-saving opportunities and support the delivery of sustainability targets.
• Collaborate with the Energy Manager and Estates team to implement energy efficiency projects.

Stakeholder Engagement:

• Act as the technical point of contact for BMS-related queries from clinical and non-clinical departments.
• Liaise with contractors and suppliers to ensure high-quality service delivery and system upgrades.

People & Development:

• Provide technical guidance and training to Estates staff on BMS operations.
• Support the development of apprentices and junior engineers in BMS-related competencies.

What you’ll need to do the role:

• Experience in Electrical, Mechanical, or Building Services Engineering.
• Proven experience managing or operating BMS in a healthcare or complex building environment.
• Strong understanding of HVAC systems, controls, and energy management principles.
• Familiarity with HTMs, SFG20, and statutory compliance in healthcare estates.
• Excellent fault-finding, analytical, and problem-solving skills.
• Computer literate.
• Effective communication and stakeholder engagement abilities.
• Effective communication and customer relationship skills, including possessing a high level of diplomacy
• Will work collaboratively with both internal and external partners.

What we offer:

• Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.