Information & Records Admin

• Location: Fiona Stanley Hospital, Murdoch, Perth
• Permanent, full-time opportunity.
• Open to a 4-day work week arrangement.
• On-site during probation; flexible work arrangements available thereafter

Ideal candidates will bring records management experience or an information management background, along with a Certificate III in Information and Records Management, librarian experience, or hands-on experience in assurance projects.

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Flexible work options to support work-life balance
• Career development and training opportunities
• Supportive and inclusive team culture
• Discounts and benefits across retail and services
• Opportunities to grow within long-term government contracts

Make an impact at Serco

As an Information & Records Management Administrator, you’ll support the delivery of high-quality electronic records and information management services within a hospital environment. You’ll work closely with the Information Manager and wider teams to ensure compliance, accuracy, and continuous improvement across systems and processes. Your role will help maintain critical records that support patient care, operational efficiency, and regulatory standards.

As an Information & Records Management Administrator in the Contract Support team, you’ll make a positive impact by:

• Supporting document control processes and maintaining system integrity
• Building relationships with stakeholders to improve record management practices
• Ensuring compliance with legislation, policies, and ISO9001 standards
• Providing guidance and training on information management best practices
• Reviewing processes to align with compliance and operational goals
• Assisting audits and driving continuous improvement initiatives

Serco is a place for you

You could be a great fit if you have:

• Experience in information or records management in a similar role
• Strong organisational skills and ability to manage competing priorities
• Confidence communicating with a range of stakeholders
• Knowledge of electronic records or content management systems
• Understanding of document control and quality standards (ISO9001)
• Ability to analyse information and provide clear recommendations

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We serve governments across Australia and New Zealand across Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures. By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

How to Apply

Click Apply to submit your application today.

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Impact a better future at Serco.