Patient Transport Officer

Patient Transport Officer – Full Time

Fiona Stanley Hospital | $32.27 per hour + super

Enjoy a 4-day working week with 10-hour shifts, offering better work-life balance.

Some weekend work may be required – with generous penalty rates:

Saturday: 1.5x

Sunday: 1.75x

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Access to wellbeing and mental health support
• Government-backed, long-term job stability
• Flexible shifts supporting your lifestyle
• Opportunities for upskilling and ongoing training
• Inclusive and respectful team environment
• Access to Serco Employee Networks

Make an impact at Serco

Fiona Stanley Hospital is a leading 783-bed tertiary hospital in the south metropolitan area, offering comprehensive healthcare services to adults, youth, and children.

Working with Serco at Fiona Stanley Hospital is more than just a job – it’s an opportunity to partner with the clinical workforce and make a meaningful impact on the experience of patients and visitors.

We're looking for caring and customer-focused individuals to join our External Transport Services team. As a Patient Transport Officer, you’ll support the safe and compassionate transfer of eligible patients and carers at Fiona Stanley Hospital. You’ll work closely with hospital staff and other team members to provide an on-time, professional service that enhances the hospital experience.

As a Patient Transport Officer in the External Transport Services team, you’ll make a positive impact by:

• Delivering timely and compassionate transport services for patients and carers
• Checking and maintaining vehicle and equipment readiness
• Assisting patients with safe boarding and disembarking
• Recording and communicating detailed handover information
• Following infection control and safety protocols
• Driving vehicles safely while maintaining patient comfort

Serco is a place for you

To be successful in this role you’ll have:

• Certificate III in Non-Emergency Patient Transport/Certificate IV in Health care or equivalent
• Current WA C Class Driver’s Licence
• PTD - Passenger Transport Driver Authorisation (or willingness to obtain)
• Valid CPR certification/ First aid certificate (or willingness to obtain)
• WWC Working with Children Check (or willingness to obtain)
• Up-to-date COVID-19 and other relevant vaccinations (MMR, Pertussis, Varicella)
• Experience in a similar role or strong transferable skills from a customer service or care setting
• Strong communication and teamwork skills, with a respectful and inclusive approach

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.