Reporting Analyst

Reporting Analyst – Fiona Stanley Hospital

Serco is a place where you can grow

Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
• Opportunities to develop and grow within Serco’s HRMS function
• Access to a range of wellbeing programs and employee networks
• Supportive and inclusive team culture
• Flexible work options to suit your lifestyle
• Recognition for your contributions and achievements
• A role with purpose supporting one of Australia’s leading hospitals

Make an impact at Serco
As a Reporting Analyst at Fiona Stanley Hospital, you’ll play a key role in supporting Australia’s leading healthcare environment by ensuring the delivery of accurate, insightful, and compliant HR reporting.

You’ll work closely with the Performance and Reporting Manager and other stakeholders to deliver scheduled and ad hoc reporting requirements and analysis across Human Resources, Work Health & Safety, and Learning & Development, helping foster a safe, diverse, and engaged workforce.

In this role, you will:
• Provide reporting support to HRMS functions, delivering high-quality HR, WHS, and L&D reports and analysis
• Collaborate with stakeholders to develop customised reporting solutions using existing data and systems
• Analyse and review reports to identify improvements and ensure accuracy and quality
• Develop, test and implement new data repositories and report templates
• Prepare monthly and annual service and operational reports in line with KPIs and contractual obligations
• Conduct research and analysis to identify trends, insights, and opportunities for improvement
• Support HRMS projects and continuous improvement initiatives
• Collaborate with other Facility Management Services to deliver a seamless user experience

Serco is a place for you
You could be a great fit if you have:
• Highly developed analytical skills with excellent attention to detail and data quality focus
• Intermediate Microsoft Excel skills and experience extracting data from databases
• Experience with Power BI and CRM systems such as Salesforce or SolvInjury
• Excellent report writing, problem-solving and stakeholder communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong time management and organisational skills with the ability to meet deadlines
• A tertiary qualification in Business Administration, Information Systems or Human Resource Management (desirable)
• Minimum 2 years’ experience in a reporting or data analysis role (health industry experience desirable)

In joining us, you’ll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. Here, you’ll appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disability.
By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.

Impact a better future at Serco.