Senior Business Analyst

• Location: Fiona Stanley Hospital, Murdoch, Perth
• Full time, Permanent Opportunity. Hybrid role.
• ICT transformation and continuous improvement experience is beneficial.

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Access to learning, development and professional certifications
• Access to wellbeing and support programs
• Inclusive and supportive team culture
• Exposure to cross-functional technical teams and senior stakeholders
• Opportunities to make a real impact in healthcare technology

Make an impact at Serco

As a Senior Business Analyst, you’ll play a key role in shaping business solutions that improve outcomes for our customers and communities. You’ll work closely with stakeholders to understand needs, analyse processes, and deliver practical recommendations that drive efficiency and innovation. Partnering with cross-functional teams, you’ll help translate complex requirements into clear, actionable insights. Your work will directly support service excellence across our operations.

As a Senior Business Analyst in the Major Works - ICT Portfolio Delivery team, you’ll make a positive impact by:

• Analysing business needs to identify opportunities for improvement
• Engaging stakeholders to gather and validate requirements
• Developing clear documentation including business cases and process maps
• Supporting delivery of projects through collaboration with teams
• Evaluating solutions to ensure they meet business and customer needs
• Facilitating workshops to drive alignment and shared understanding

Serco is a place for you

You could be a great fit if you have:

• Experience in business analysis within complex environments
• Strong communication skills with the ability to engage stakeholders
• Confidence in translating data into meaningful insights
• Ability to manage competing priorities and meet deadlines
• Experience with process mapping and continuous improvement
• A collaborative mindset with a focus on positive outcomes

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We serve governments across Australia and New Zealand across Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures. By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

How to Apply

Click Apply to submit your application today.

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Impact a better future at Serco.