Service Technician - Digital Technologies

• Location: Fiona Stanley Hospital, Murdoch, Perth. 

• 24 month fixed term opportunity; Hourly base rate from $38.14 

• Rostered 7.6-hour shifts, covering between 6:00am–6:30pm. 

• 5 days on-site supporting 7-day operations i.e. working weekends and public holidays too.  

Serco is a place where you can grow 

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals. 

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including: 

• Ongoing training and development pathways  

• Supportive and inclusive team culture  

• Supportive work environment with trusted leadership that values diverse perspectives. 

• Opportunity to drive changes and make a difference.  

About our Fiona Stanley Hospital team 

Fiona Stanley Hospital is a leading 783-bed tertiary hospital in the south metropolitan area, offering comprehensive healthcare services to adults, youth, and children. 

Working with Serco at Fiona Stanley Hospital is an opportunity to partner with the clinical workforce and make a meaningful impact on the experience of patients and visitors. 

Make an impact at Serco 

As a DTS Service Technician, you’ll support critical technologies across Fiona Stanley Hospital, helping ensure seamless day-to-day operations. You’ll work across Audio Visual (AV), Patient Entertainment Systems (PES), Automated Guided Vehicles (AGV) while also supporting the wider ICT team with project delivery and fault investigation activities. Working within the Digital Technology Support team, you’ll provide hands-on support, maintenance, and troubleshooting in a fast-paced, people-focused environment. Your work will directly support patients, clinicians, and hospital teams. 

As a Service Technician in the Digital Technology Support team, you’ll make a positive impact by: 

• Supporting and maintaining AV, PES and AGV systems across the hospital  

• Monitoring and managing AGV operations and scheduling movements  

• Troubleshooting faults and performing repairs or component replacements  

• Conducting planned and reactive maintenance  

• Assisting users with equipment setup, training, and technical support  

• Managing assistance requests and assist the Seniors team with asset management tasks  

Serco is a place for you 

You could be a great fit if you have: 

• Experience working with AGV, automated systems, or electronics 

• Hands-on skills in repairing, replacing components, and using hand-tools, battery powered-tools and soldering tools  

• A broad technical skill set beyond audio visual systems 

• Strong problem-solving skills with a practical, solutions-focused mindset, supported by excellent knowledge of electronic signal flow and proven experience troubleshooting complex issues in fast‑paced environments 

• Confidence communicating with a range of people in a supportive way  

• Ability to work both independently and collaboratively in a team  

Are you ready to do important work that really matters? 

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.