Solution Architect (IT) - 12 month fixed term

• Leverage your AWS expertise to enhance our cloud strategy.
• Location: Fiona Stanley Hospital, Murdoch, Perth
• 12-month fixed term, hybrid role.

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Opportunities for professional growth and development
• Supportive work environment with trusted leadership.
• Access to cutting-edge technology and tools
• Opportunity to drive change and make a difference.
• Long-term, secure employment with a global company

Make an impact at Serco

This role will ensure the delivery of robust cloud architecture through hands-on engineering, while uplifting internal capability through documentation, training, and knowledge transfer. You will support the design, configure, and implement scalable, secure, and well-architected solutions on AWS to support the organization's cloud strategy. The Cloud Architect will play a pivotal role in translating strategic cloud requirements into actionable technical designs aligned with enterprise standards and best practices.

Your Responsibilities:

• Support the design and implementation of AWS-based architectures, including networking, compute, storage, identity, and security services.
• Support detailed solution architectures, reference designs, and documentation to guide implementation teams.
• Configure AWS services and infrastructure using best practice approaches, including Infrastructure as Code (IaC).
• Collaborate with key stakeholders (platform engineers, security teams, application owners) to ensure solutions are aligned with business needs and compliance requirements.
• Troubleshoot complex technical issues related to cloud deployment, performance, and integration.
• Create technical documentation, runbooks, and operational guides for implemented solutions.
• Provide hands-on training, mentoring, and capability uplift for internal staff and cross-functional teams.
• Contribute to architectural governance, standards, and reusability of cloud patterns and services.
• Engage with AWS representatives and vendors as needed to support solution development.

Serco is a place for you.

To be successful in this role you’ll have:

• 10+ years of experience in IT infrastructure, with at least 5+ years in cloud architecture and solution delivery, predominantly in AWS.
• Deep expertise in core AWS services (EC2, VPC, IAM, S3, RDS, Lambda, CloudWatch, CloudTrail, etc.).
• Strong knowledge of security best practices in AWS (e.g., IAM, KMS, security groups, guardrails).
• Hands-on experience with Infrastructure as Code (IaC) using CloudFormation, Terraform or CDK.
• Familiarity with CI/CD pipelines, automation tooling (e.g., GitHub Actions, CodePipeline), and DevOps principles.

Qualifications

• AWS Certified Solutions Architect – Professional
• ITIL Foundation or similar
• AWS Certified Security – Specialty (desirable)
• Citrix DaaS experience (desirable)

As a fast-growing and successful global company, Serco’s services span across the areas of justice, migration, Defence, space, customer services, health, and urban mobility. In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, Defence, maritime, justice, immigration, and community services.

Impact a better future at Serco.