Configuration Management Specialist

Introduction

Your Mission

• Ensure continuous alignment of all service documentation with the official programme configuration baseline.
• Act as the operational interface between the service team and ESA project control for configuration management matters.
• Execute configuration and data management activities for projects interfacing with the European Commission and the industrial consortium.
• Define, maintain, and apply the Configuration and Data Management (CADM) plan and associated procedures.
• Establish and maintain the product tree, Configuration Item Data List (CIDL), and configuration inventories.
• Perform configuration status accounting and produce baseline and status reports such as CBCS and CSAR.
• Coordinate and control configuration changes, including CPs, CRs, RFDs, and RFWs, ensuring full traceability.
• Organise and support Configuration Control Board activities, including agendas, documentation, minutes, and action tracking.
• Configure and manage configuration‑controlled data repositories and user access in coordination with security authorities.
• Provide configuration inputs to programme reviews, audits, inspections, and process optimisation activities.

What You'll Bring

• Provide a robust configuration and data management framework, including a clear CADM plan and well‑defined procedures.
• Deliver accurate configuration status accounting through consistent baseline tracking and clear, auditable reporting.
• Execute disciplined end‑to‑end change control, ensuring full traceability from change request to implementation.
• Effectively organise and support Configuration Control Boards, including agendas, documentation, decisions, and action tracking.
• Maintain structured, version‑controlled data repositories with secure and compliant access management.
• Ensure continuous alignment between project documentation, configuration baselines, and programme‑level requirements.
• Act as a reliable operational interface between project teams, programme control, security, and external stakeholders.
• Provide complete and coherent configuration inputs to technical reviews, audits, and inspections.
• Identify configuration risks and inefficiencies and propose pragmatic process improvements and optimisations.
• Apply configuration management standards with a strong compliance mindset while supporting efficient programme execution.

• Work experience in the Space domain will be an asset
• Need to be an EU national and eligible to obtain EU Personal Security Clearance.

• Effective management of self with a track record of involvement in change in complex and demanding environments, interacting with individuals at all levels of the organization 
• Methodical and proactive, with initiative and capability to work autonomously
• Problem-solving and a creativity-oriented attitude
• Excellent communication skills, including relationship development and stakeholder management;

What We Offer: More Than Just a Job

At Serco, we believe that a career should come with more than just a paycheck, it should provide support, security and a sense of balance in your life. Your salary will be paid promptly on Fridays before the 28th of each month, giving you peace of mind about your finances. 

We support your daily life and commute in practical ways. If you travel to work, you can claim a travel allowance of €0.21 per kilometre for up to 150 km, or you can have your public transport fully reimbursed. For those working from home, there’s a small daily allowance of €2 to cover extra costs and new employees can be reimbursed up to €500 for a desk or chair to make their home workspace comfortable.

When your work takes you on missions or travel, all business-related expenses are fully covered and for peace of mind during tax season, our appointed advisor will assist you in completing your income tax forms. If you enjoy cycling, our bicycle scheme allows you to benefit from a tax-efficient allowance of up to €749, one year of full insurance with an additional €89 per year for accessories.

Serco also cares about your long-term security. All employees are covered under a collective life insurance scheme and our health insurance partnership with Zilverenkruis Achmea offers discounts of 5% on basic coverage and up to 10% on additional plans. Our company pension scheme, managed via Nationale Nederlanden, follows the Dutch State Pension framework, ensuring you can plan confidently for the future.

In addition, in emergency situations, you may request an advance salary payment of up to one month’s net salary at the discretion of your line manager. To support your wellbeing and daily work, we offer up to €250 reimbursement for work glasses to reduce blue light strain and provide access to Benefits & Work, offering multiple discounts for online shopping. For lifelong learning, all employees receive a 35% discount on programs at Webster University.

At Serco, our benefits are designed to make your life easier, healthier and more flexible, so you can focus on contributing to groundbreaking space missions while feeling supported every step of the way. 

Relocation

The Netherlands' central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail and air with Amsterdam Schiphol Airport one of Europe's busiest and most well-connected airports, facilitating easy international travel.

Serco offers relocation support for all EU passport holders that are planning to relocate to the Netherlands and work for Serco B.V.