Ground Segment IT Infrastructure Engineer

Introduction

Your Mission

• Provide engineering support for the design, implementation, and evolution of ground segment IT infrastructure solutions supporting CSC programmes.
• Support scalable, containerized, and multi‑environment IT architectures across development, test, and operational environments.
• Support deployments, technical reviews, and infrastructure‑related milestones in line with project and operational requirements.
• Design, support, and troubleshoot LAN/WAN architectures, including routing and switching, VLAN segmentation, VPN technologies, and end‑to‑end network performance optimization.
• Support datacentre environments, including hypervisors, server and storage platforms, clustering solutions, and multi‑tenant platform‑as‑a‑service environments.
• Deploy, configure, and manage infrastructure using automation and Infrastructure‑as‑Code approaches.
• Support cloud platforms and container technologies for operational ground segment services.
• Contribute to network and platform security, including identity and access management, monitoring, observability, and incident response.
• Ensure infrastructure operations follow structured operational practices and service management frameworks.
• Coordinate with ground segment system engineering, subsystems engineering, operations engineering, and validation engineering teams.
• Interface with the industry responsible for the installation and deployment of IT infrastructure, supporting technical coordination and issue resolution.
• Technically assess and review industry deliverables related to ground segment IT infrastructure.
• Produce regular reporting, including monthly reports demonstrating delivered support and technical progress.

What You'll Bring

• Demonstrate end‑to‑end delivery of mission‑critical IT infrastructure across design, deployment, operations, and evolution.
• Translate requirements into robust infrastructure architectures with a clear rationale for scalability, resilience, and security.
• Execute deployments and migrations across development, validation, and operational environments using controlled and repeatable approaches.
• Engineer, support, and optimize LAN/WAN networks, including routing, segmentation, VPNs, and end‑to‑end performance.
• Support data centre and platform environments covering compute, storage, clustering, virtualization, and multi‑tenant services.
• Provide reusable automation assets that standardize infrastructure builds, configurations, and changes.
• Implement infrastructure security and compliance controls, including identity management, monitoring, logging, and incident response.
• Conduct technical reviews and supplier oversight with clear findings, risks, recommendations, and action follow‑up.
• Coordinate effectively with system engineering, validation, operations, and industry to ensure coherent end‑to‑end solutions.
• Deliver concise, high‑quality documentation and reporting covering designs, configurations, procedures, progress, and risks.

What We Offer: More Than Just a Job

At Serco, we believe that a career should come with more than just a paycheck, it should provide support, security and a sense of balance in your life. Your salary will be paid promptly on Fridays before the 28th of each month, giving you peace of mind about your finances. 

We support your daily life and commute in practical ways. If you travel to work, you can claim a travel allowance of €0.21 per kilometre for up to 150 km, or you can have your public transport fully reimbursed. For those working from home, there’s a small daily allowance of €2 to cover extra costs and new employees can be reimbursed up to €500 for a desk or chair to make their home workspace comfortable.

When your work takes you on missions or travel, all business-related expenses are fully covered and for peace of mind during tax season, our appointed advisor will assist you in completing your income tax forms. If you enjoy cycling, our bicycle scheme allows you to benefit from a tax-efficient allowance of up to €749, one year of full insurance with an additional €89 per year for accessories.

Serco also cares about your long-term security. All employees are covered under a collective life insurance scheme and our health insurance partnership with Zilverenkruis Achmea offers discounts of 5% on basic coverage and up to 10% on additional plans. Our company pension scheme, managed via Nationale Nederlanden, follows the Dutch State Pension framework, ensuring you can plan confidently for the future.

In addition, in emergency situations, you may request an advance salary payment of up to one month’s net salary at the discretion of your line manager. To support your wellbeing and daily work, we offer up to €250 reimbursement for work glasses to reduce blue light strain and provide access to Benefits & Work, offering multiple discounts for online shopping. For lifelong learning, all employees receive a 35% discount on programs at Webster University.

At Serco, our benefits are designed to make your life easier, healthier and more flexible, so you can focus on contributing to groundbreaking space missions while feeling supported every step of the way. 

Relocation

The Netherlands' central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail and air with Amsterdam Schiphol Airport one of Europe's busiest and most well-connected airports, facilitating easy international travel.

Serco offers relocation support for all EU passport holders that are planning to relocate to the Netherlands and work for Serco B.V.