PA and Safety Support Engineer

For more than half a century, Serco has walked alongside the pioneers of space. Serco has supported over 50 ESA missions where our teams have helped launch satellites, guide spacecraft across the void and turn data into discoveries that reshape our world. With thousands of specialists contributing across the entire space lifecycle, from satellite testing to launch services, LEOP to operations and surveillance, we’ve become a trusted force in national and European space strategies. And now, the next chapter could include you.

We are looking for two PA and Safety Support Engineers to join our team supporting the European Space Agency (ESA) at ESTEC in Noordwijk, the Netherlands.

In this role, you will support Product Assurance and Safety (PA&S) activities across ESA projects and programmes, working closely with project teams, contractors and technical experts to ensure compliance with ESA PA&S requirements throughout the development, manufacturing, integration and testing lifecycle.

Responsibilities

• Support the establishment and maintenance of Product Assurance and Safety requirements for ESA projects and programmes, in line with ESA policies, standards and procedures.
• Prepare and maintain PA&S documentation, including requirements, responsibilities, interfaces, inputs and outputs.
• Review contractors' PA&S plans, specifications and proposed activities.
• Monitor project PA&S status and identify and track non-conformances, anomalies, failures, deviations, waivers, problems and critical items.
• Support the assessment of contractors' implementation and compliance with PA&S requirements.
• Participate in Non-Conformance Review Boards (NRBs), Configuration Control Boards (CCBs), Failure Reviews, Materials & Processes (M&P), EEE component reviews and Test Reviews.
• Support quality assurance activities during manufacturing, assembly, integration and testing (MAIT), including audits, inspections, Mandatory Inspection Points (MIPs), Key Inspection Points (KIPs), test witnessing and configuration inspections.
• Contribute to the definition of formal acceptance requirements and participate in Acceptance Reviews of contractual deliverables.
• Support project reviews, including the preparation and review of project data packages and providing technical support to review panels and experts.
• Support the Project Manager and PA Manager in coordinating specialists across PA&S disciplines, including RAMS, Software PA, Materials & Processes, EEE components and Cleanliness & Contamination.
• Prepare NRB and CCB meetings, ensure the required inputs and participants are available, contribute to meeting minutes and follow up on actions through to closure.
• Participate in project meetings and reviews, including safety reviews, and prepare reports or meeting minutes when required.
• Support technology readiness assessments and R&D and technology development activities from a Product Assurance perspective.
• Witness MAIT activities at industrial and research facilities, which may include extended assignments outside the Netherlands.
• Support launch campaigns as part of PA&S activities, including international travel when required.
• Prepare regular reports on PA&S activities and project status and contribute to dashboards and trend analyses.
• Support training activities and contribute to lessons learned, knowledge capture and knowledge retention.

Profile

• A Master's degree in an engineering discipline.
• A minimum of 10 years of experience in the space sector, including at least 5 years of experience in Product and Quality Assurance.
• Proven experience performing Product and Quality Assurance activities for spacecraft units.
• Strong understanding of Product Assurance and Safety activities within spacecraft development, manufacturing, integration and testing.
• Excellent organisational, interpersonal and communication skills.
• The ability to work effectively within diverse and multinational teams.
• A strong problem-solving mindset and the ability to deliver within project requirements and deadlines.
• Willingness to travel internationally, including potentially frequent or extended missions in and outside Europe.

• Experience with test campaigns at spacecraft level is nice to have.

• Due to ITAR and Export Control regulations applicable to this position, candidates must hold EU nationality.

What we Offer: More than just a job
At Serco, we believe that a career should come with more than just a paycheck, it should provide support, security, and a sense of balance in your life.

We offer 20 holidays + 10 additional discretionary holidays per year. We support your daily life and commute in practical ways. If you travel to work, you can claim a travel allowance of €0.21 per kilometre for up to 150 km, or you can have your public transport fully reimbursed. For those working from home, there’s a small daily allowance of €2 to cover extra costs, and new employees can be reimbursed up to €500 for a desk or chair to make their home workspace comfortable.

When your work takes you on missions or travel, all business-related expenses are fully covered, and for peace of mind during tax season, our appointed advisor will assist you in completing your income tax forms. If you enjoy cycling, our bicycle scheme allows you to benefit from a tax-efficient allowance of up to €749, one year of full insurance with an additional €89 per year for accessories. Our company pension scheme is premium-free which means that the pension premium is fully covered by us.

To support your wellbeing and daily work, we offer up to €250 reimbursement for work glasses to reduce blue light strain and provide access to Benefits & Work, offering multiple discounts for online shopping. For lifelong learning, all employees receive a 35% discount on programs at Webster University.

At Serco, our benefits are designed to make your life easier, healthier, and more flexible, so you can focus on contributing to groundbreaking space missions while feeling supported every step of the way.

Relocation:
The Netherlands' central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air with Amsterdam Schiphol Airport one of Europe's busiest and most well-connected airports, facilitating easy international travel.
Serco offers relocation support for all EU passport holders that are planning to relocate to the Netherlands and work for Serco B.V.