Chef

Serco: Norfolk and Norwich University Hospital, NR4 7UY
Band 3 AFC – Permanent, Full Time (37.5 hours p/w – working 5/7 shifts between 6:00 – 20:00, alternative weekends)

£27,000 per annum + Excellent Benefits

Ready to impact a better future?
As a Chef in our Retail Catering – Kitchen team, you’ll help deliver high-quality food services that support patients, visitors, and colleagues every day. Your work will directly contribute to a positive experience within a healthcare setting where quality, care, and consistency matter.

In this role, you’ll play an important part in maintaining high standards of food production, safety, and presentation. Your contribution helps ensure that every meal prepared supports wellbeing, enhances satisfaction, and reflects our commitment to making a positive impact on the communities we serve.

What you’ll do as a Chef
You’ll be entrusted to:

• Prepare and produce dishes in line with agreed menus for retail, patient, and function services
• Deliver friendly, efficient, and customer-focused service while maintaining high standards
• Maintain food safety, hygiene, and cleanliness in line with all policies and procedures
• Monitor food presentation and ensure consistent quality standards are met
• Support team collaboration, including training and mentoring kitchen colleagues
• Contribute to menu planning and continuous improvement within the catering service
• Manage stock rotation, minimise waste, and support cost control measures
• Use equipment safely and report any faults promptly

Does this sound like you?
You’ll be a great fit for this role if you have…

• A basic food hygiene certificate
• Strong communication skills and the ability to support and guide others
• A customer-focused approach with a passion for delivering quality service
• The ability to work under pressure and adapt to changing demands
• An NVQ Level 2 in food production, or equivalent experience

Vetting and checks
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Park & Ride shuttle service to the hospital
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.