Crew Manager (Fire & Rescue Services) - Aviation - Join Our Talent Pool

Crew Manager (Fire & Rescue Services)
Impact A Better Future

Closing date: 31 December 2025

At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future. 

We have been operating in the Middle East since 1947 and have a profound understanding of the region.

With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.

Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.

 
Your Opportunity  

We’re seeking dynamic professionals with a strong background in Fire & Rescue Services to join our talent pool.

The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills. 

Key Accountabilities

• Assumes the role of Incident Commander at small-scale and non-protracted incidents.
• Assumes the role of Sector Commander at large-scale and protracted incidents.
• Leads/Manages the crew of their assigned vehicles or equipment in the performance of all firefighting, rescue or other required duties.
• Directs the positioning of his vehicles, the deployment of his crew and equipment and manages tasks in response to emergency incidents.
• Responsible for driving a range of fire service vehicles, as and when required.
• Assists in the ongoing mandatory competency-based fire training of fire and rescue service personnel as required, ensuring all records are maintained.
• Supervises the daily operations, ensuring serviceability and readiness of vehicle/equipment and manpower in alignment with the airfield category.
• Reports vehicle and equipment status including defects requiring attention to the Station Officer / Watch Manager
• Manages daily station duties to maintain a clean and safe working environment, actively promoting health, safety, welfare and environmentally safe practices.
• Is required to wear all provided Personal Protective Equipment (PPE) such as protective clothing, self-contained breathing apparatus (SCBA) and chemical protection as required.
• Responsible for communications with fire control room and/or Air Traffic Control for all necessary clearances, instructions and incident information.
• Manages vehicle replenishment of water and agent/media tanks

Qualifications:

• Education - Ten (10) years formal education. (High School Graduate)
• Specialized Qualifications – Applicants shall be certified competent in role and as a minimum requirement, qualified to an Aviation Rescue & Firefighting Service standard recognised by international/regional regulatory bodies such as: GACA (Essential), ICAO and/or CAA, FAA, GCAA.
• Certification, ProBoard or IFSAC accredited:

• NFPA 1001 Firefighter I/II (Essential)
• NFPA 1003 Airport Firefighter (Essential)
• NFPA 472/1072 HAZMAT Awareness Level (Essential)
• NFPA 472/1072 HAZMAT Operations Level (Essential)
• NFPA 472/1072 HAZMAT Technician Level (Essential)
• NFPA 1021 - Fire Officer I (Essential)
• NFPA 1041 - Fire Instructor I (Essential)
• NFPA 1031 - Fire Inspector I (Essential)
• NFPA 1026 - Incident Safety Officer (Essential)
• First Aid/Basic Life Support Certification (Desirable)

• Experience – Five - Seven (5-7) years’ experience in fire/rescue services including one (1) year as an Crew Chief, or equivalent position. Additional fire/rescue work experience may be substituted for up to two (2) years formal education in the ratio of two (2) years’ experience to one (1) years education (Essential).
• Certified ‘Medically Fit’ for the role (Essential).
• Languages – English Oral/Written (Essential), Arabic (Desirable).
• Middle East work experience (Desirable)
• Proficient in Microsoft (Desirable).

Other –

• Valid light vehicle operator license in country of origin and ability to obtain equivalent in the Kingdom of Saudi Arabia (Essential).
• Valid heavy vehicle operator license in country of origin and ability to obtain equivalent in the Kingdom of Saudi Arabia (Desirable).