Watch Manager

Station Captain/ Watch Manager - Fire & Rescue Services
Impact a better future

Closing Date : 07 August 2026

Serco:

At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.

We have been operating in the Middle East since 1947 and have a profound understanding of the region.

With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.

Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.

+impact: 

+impact, Serco’s advisory business, specialises in operational transformation and advisory services for government, critical national infrastructure, and regulated business.

We bring real-world front-line operating experience and practical insights drawn from successfully delivering the most complex contracts and service solutions around the world. 

We help our customers set-up and transform their operations by optimising efficiency, improving the service experience and attaining best in class safety and environmental performance. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset & facilities management, HSQ and sustainability.

Our work ensures a positive impact where it matters most.

We’re different because we do.

Your Opportunity  

We are looking for a  Station Captain / Watch Manager who will be responsible for the management and performance of station personnel in the provision of  24/7 aviation focused Rescue & Firefighting Services (RFFS), including but not limited to: the provision of ARFF services to designated airfield to the specified GACA Category, for civilian aircraft and provide SRFF services in response to incidents, including fire, rescues, building and facility emergencies, storms, flooding, motor vehicle accidents, hazardous materials release and de-contamination/clean up tasks. 

The ideal candidate should have the ability to multi-task and manage various tasks, and good communication skills.

This role is part of the Fire and Rescue Services (Aviation) department and will be based in Saudi Arabia.  

Key Accountabilities

• Required to be fully conversant with airport requirement documents and policies, able to demonstrate underpinning knowledge and understanding of local/international RFFS standards and regulations (GACAA/NFPA/ICAO). 

• Assumes the role of Incident Commander at medium-scale and protracted incidents or when required, maintaining fire service responsibility for command and control

• Assumes the role of Sector Commander at large-scale and protracted incidents.

• Leads/Manages the crews of all assigned vehicles or equipment in the performance of all firefighting, rescue or other required duties during a multiple vehicle deployment incident.

• Directs the positioning of vehicles, the deployment of crews and equipment and manages tasks in response to emergency incidents.
• Responsible for operation of their vehicle radio communications and for coordination with other emergency services vehicles
• Responsible for all communication with fire control room and/or Air Traffic Control for all necessary clearances, instructions and incident information.
• Assists in the ongoing mandatory competency-based fire training of fire and rescue service personnel as required, ensuring all records are maintained. 
• Conducts periodic tests, inspections, drills and exercises to ensure complete operational capability and readiness of the Fire and Rescue Service
• Manages the daily operations, ensuring serviceability and readiness of vehicle/equipment and manpower in alignment with the airfield category. 
• Ensures all entries in station logbooks are correctly filed including the recording of standbys, fires, RTAs and all other incidents requiring fire service personnel and/or equipment are entered into the incident log
• Supervises the management of daily station duties to maintain a clean and safe working environment, actively promoting health, safety, welfare and environmentally safe practices.
• Conducts all duties in line with company and airfield standard operating procedures

Specific Requirements

• Education – Twelve (12) years formal education. University Degree in a fire/rescue related subject (Desirable).
• Specialized Qualifications – Applicants shall be certified competent in role and as a minimum requirement, qualified to an Aviation Rescue & Firefighting Service standard recognised by international/regional regulatory bodies such as: GACA (Essential), ICAO and/or CAA, FAA, GCAA.Certification, ProBoard or IFSAC accredited
• Experience – Five-Ten (5-10) years’ experience in fire/rescue services including three (3) years as a Crew Chief or similar position. At least three (2) of the last five (3) years must have been spent in an equivalent Station Captain / Watch Manager position. Additional fire/rescue work experience may be substituted for up to two (2) years formal education in the ratio of two (2) years’ experience to one (1) years education (Essential).
• Certified ‘Medically Fit’ for the role (Essential).
• Languages – English Oral/Written (Essential), Arabic (Desirable).
• Middle East work experience (Desirable) 
• Proficient in Microsoft Office work suite (Desirable).
   

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.