System Administrator Operator

Job Introduction

Serco is a trusted leader in Space Services, with a proud history spanning over 55 years and a track record of supporting more than 50 space missions for world-renowned agencies like ESA and NASA. Our expertise covers the entire space lifecycle - from satellite testing and launch services to spacecraft operations, space surveillance, and data management - making us a key partner in advancing national strategies and driving innovation in the New Space era.

We’re looking for two highly motivated System Administrator Operators to join our team.

Key Responsibilities

• Perform installation, administration and management of operating systems and/or properly configure hardware and software on servers (e.g. install new software releases, system upgrades, evaluate and install patches and resolve software related problems).
• Administration and operation of VMWARE virtual environment (e.g. create and configure VM, perform VM tuning, perform ESXi configuration and troubleshooting, evaluate and install patches and resolve software related problems).
• Administration and operation of OpenStack cloud environment (e.g. create and configure VM, perform VM tuning, evaluate and install patches and resolve software related problems).
• Administration and operation of Kubernetes environment.
• Plan and perform appropriate procedures, documentation, inventory assessment, and other procedures related to systems management.
• Monitor of operated/administered environment
• Make recommendations relevant to system security, computer system performance, disk and other components utilization.
• Monitor systems and applications performances to track operating efficiency.
• Test and implement technical solutions and provide strong operational support on virtualization architectures.
• Work with team to automate management tasks, streamline processes and perform standard administration functions as needed.
• Conduct software and hardware evaluations, provide technical analysis and implement systems to meet Customer’s IT goals.
• Report status and flags issues, especially in a proactive manner.
• Participate to the On-Call service.

Skills

Mandatory:

• Strong knowledge of Linux system administration, particularly Red Hat–based distributions (e.g. CentOS, Red Hat Enterprise Linux), including installation, configuration, and performance tuning.
• Hands-on experience with Linux automation and DevOps practices (e.g. scripting, Ansible, Python).
• Knowledge of container orchestration technologies such as Kubernetes and/or VMware virtualisation environments.

Nice to have / Assets:

• Experience with VMware automation (e.g. scripting for reporting, provisioning, and deployments).
• Knowledge of OpenStack infrastructure.
• Experience with Microsoft Windows Server and related administration and management tools.
• Knowledge of backup and restore solutions and technologies.
• Experience with High Availability (HA) installation, configuration, and tuning.
• Knowledge of network management, firewalls, and IT security principles.
• Familiarity with database technologies (e.g. Oracle, MySQL, PostgreSQL).
• Relevant certifications in the above technologies would be considered a strong asset.
• Good understanding of ITIL practices and service management processes.

Qualification and Experience:

• At least a secondary school diploma or equivalent qualification.
• Between 2 and 4 years of proven experience in system and/or infrastructure administration.
• Experience working in data centre environments, complex IT infrastructures, or supporting enterprise-level systems would be considered an asset.
• Experience in setting up and managing virtual environments on both physical infrastructure and cloud platforms would be an advantage.
• Good written and spoken command of English (minimum B1–B2 level).
• Ability to work effectively in an international and multicultural environment, with strong teamwork skills and a proactive, self-starting attitude.
• Ability to meet schedules and project milestones in a structured working environment.

Package Description

Joining Serco Italy’s amazing team offers:

• Competitive Salary
• Great career opportunities
• Corporate Benefits Package
• International environment
• Possible hybrid work