Cost Management Analyst

Cost Management Analyst

Hybrid
Full Time, Permanent
Up to £40,000 per annum dependent on experience

Here at Serco, a Cost Management Analyst to join our team, supporting the efficient management of IT purchasing, invoicing, and financial reporting processes.

In this role, you’ll be responsible for processing purchase orders, invoices, and sales order transactions through SAP SRM, maintaining accurate financial records, and providing analysis and insight to help Standard Service teams understand service costs. You’ll also prepare quotations for goods and services, collaborate with Partner Management on sourcing activities, and ensure all stakeholders remain informed throughout the procurement lifecycle.

This is a great opportunity for someone who thrives in a structured, detail-driven environment and enjoys using data to improve financial accuracy and operational efficiency.

As part of this you will:

• Support MyTechnology teams with accurate and timely procurement, cost management, and financial reporting for IT services.
• Raise and manage purchase orders on SAP SRM, tracking their full lifecycle from request to payment while maintaining up-to-date cost and allocation records.
• Obtain and manage quotations from suppliers, resolving invoice and payment queries efficiently in collaboration with vendors and internal teams.
• Use SAP ECC/SRM to produce analytical and financial reports, supporting Finance, Delivery, and Standard Services teams in maintaining accurate data.
• Generate and issue customer quotations, ensuring pricing, delivery, and supplier information are current and communicated to stakeholders.
• Coordinate with Asset and Configuration Management to allocate purchased services and maintain accurate vendor and inventory records.
• Store supplier and financial documentation in SharePoint, ensuring compliance with governance standards and timely invoice processing.
• Deliver cost analysis and reconciliation reports, contributing to continuous improvement and upholding Serco’s values and quality standards.

What you will need to do the role:

• Proven experience in a purchasing, finance, or cost management role, ideally within a complex or technical environment.
• Excellent accuracy, attention to detail, and strong data management skills.
• Strong numerical and analytical abilities with a pragmatic approach to problem-solving.
• Experience using SAP SRM / SAP ECC or a similar P2P system.
• Excellent communication and stakeholder engagement skills at all levels.
• Ability to work methodically, manage priorities effectively, and meet deadlines under pressure.
• A positive, proactive attitude and a commitment to delivering quality service.
• Willingness to learn, adapt, and take ownership of tasks to successful completion.

Why Serco:

Serco’s purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.

In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer: 

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme
• Flexible working options.
• Free onsite parking.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

Make an impact where it matters. Join Serco as a Cost Management Analyst and help us deliver technology and services that enable better outcomes for everyone.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.