Growth Support Coordinator

Growth Support Coordinator 
Hybrid - Solihull (2 days in the office per week) 
Full time, Permanent  
£28,000 PA

Our Growth team helps win new business & retain existing contracts across the UK&E, & we’re looking for another Growth Support Coordinator to join us. 

You’ll work across business development, capture & bidding, helping teams to stay organised, solve problems & keep opportunities moving from early customer engagement through to contract award. 

This is a varied role where priorities can change quickly, so you’ll need to be organised, adaptable & comfortable managing multiple pieces of work. 

As our Growth Support function continues to evolve, we’ll provide the training, support & development to help you build a long-term career in Growth, including the opportunity to complete a Bid & Proposal Management Apprenticeship.   

Previous bidding experience isn’t essential – if you’re organised, enjoy working with people, take ownership of your work & are keen to learn, we’d love to hear from you. 

As part of this you’ll: 

• Become an active member of our business development & bidding teams, supporting opportunities from early engagement through to contract award. 

• Coordinate activities across multiple opportunities, helping teams to stay organised and deliver challenging customer deadlines. 

• Take ownership of actions, ensuring work is progressed, tracked & completed to agreed timelines. 

• Prepare, format & quality check bid documentation ready for internal reviews & customer submissions. 

• Support the production, review & submission of high-quality customer proposals. 

• Help improve the way we work by identifying opportunities to simplify processes, improve templates & share best practice. 

What you’ll need to do the role: 

• Excellent communication skills – builds strong relationships within the team and across divisional boundaries.  Possesses excellent written communication skills. 

• Highly detailed, conscientious and delivery focused. 

• Able to deal with sensitive information. 

• Highly developed analytical, research, problem solving and project management skills. 

• Excellent organisational ability with superior time management skills and the capacity to work independently to discharge tasks with initiative, responsibility and discretion. 

• Proficient in MS Office, particularly Powerpoint & Excel.   

• Experience or keen interest in AI tools would be an advantage. 

• Demonstrates a flexible approach to work, is self-motivated with the ability to juggle multiple priorities. 

Why Serco: 

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. 

What we offer: 

• 25 days annual leave plus bank holidays. 

• Annual leave purchase scheme. 

• Up to 6% contributory pension scheme 

• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. 

• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. 

• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. 

• A safe and supportive culture. 

• A company passionate about diversity and inclusion. 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.