Operational Administrator

Location: Stowmarket, Suffolk IP14 5AT

Salary: £25,928.03 per annum + excellant benefits

Full Time: 40 hours per week

Working hours: Monday - Friday 9am - 5pm 

Ready to make an impact?
As a Operational Administraor in our Stowmarket team, you’ll provide administrative support to the onsite Management Team, ensuring that best practice, processes and procedures are followed. To support the development and implementation of professional operational systems and services that will enable the achievement and robust delivery of business objectives.

You’ll be entrusted to:

• Lead on any administrative projects.
• Manage ordering of materials and equipment using SAP finance systems.
• Arrange meetings, events, accommodation and travel for the Management Team.
• Implement, manage, maintain and improve management information systems and databases.
• Distribute and produce reports and key performance indicators from management information.
• Establish, manage and maintain the operational filing systems, both hard and soft.
• Assist and co-ordinate the organisation of personnel related activities such as staff recruitment and induction.
• Manage and distribute operational announcements, bulletins and communications to workforce as required.
• Attend meetings and workshops for activities associated with the administration of operational activities, distributing minutes in a timely manner. Also following up actions and ensuring their closure from the team.
• Work as part of the team, putting forward suggestions and ideas for improvements in service provision.
• Undergo specific training to improve skill levels and knowledge of role requirements as and when defined training is identified as being required or available.
• Maintain excellent customer relations.
• Support continual improvement and innovation such that the company is recognised for developing and applying best people practices and providing excellent value for money in the area of professional services.
• Undertake ad hoc projects and assignments as and when necessary.

Does this sound like you?
You’ll be a great fit for this role if you are...

• Strong communication and interpersonal skills

• Exceptional organisational skills

• Strong team player

• Ability to work under pressure and deliver demanding objectives.

• Excellent IT knowledge, including Microsoft Word, Excel, PowerPoint and Outlook

Discover all you need to keep growing
Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. Because this is a place for you
Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: 24 days plus bank holidays 
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

A little bit about us
At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans sectors a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.

Our inclusive recruitment process: We see people first and foremost for their performance and potential. We’re a proud holder of the Gold Inclusive Employer Standard and a Disability Confident Leader, championing fair access to employment and equal opportunities for all. As such we’re open to flexible working arrangements and we’ll make reasonable adjustments from interview through to employment.
As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Sometimes we recieve a high volume of applications, which may lead us to close the application period early. To ensure you don't miss out, please apply as soon as possible.

Let’s impact a better future, together. Apply today.
For help with your application, or to discuss your eligibility, please contact 0345 010 4000.