Compliance & Reporting Manager

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you at every stage of your life and career, including:

• Flexible salary packaging options, including novated leasing for new and used vehicles

• Benefits@Serco, including career support programs, wellbeing packages and financial benefits, plus access to Fitness Passport

• Generous employee referral program

• Ongoing professional development and leadership pathways

• Employee Networks that champion diversity, inclusion and belonging

• Stability through long-term Government-backed contracts

Make an impact at Serco

As our Compliance & Reporting Manager within the Justice Transport Service (JTS), you’ll play a vital role in strengthening contract compliance and operational performance. Reporting to the General Manager and based in Melbourne, you’ll partner with internal teams and Government stakeholders to ensure we meet contractual obligations and performance measures. You’ll analyse, trend and report on operational data to support continuous improvement across the service. Your work will directly contribute to maintaining high standards within the Victorian justice system.

As a Compliance & Reporting Manager in the Justice Transport Service team, you’ll make a positive impact by:

• Overseeing contractual compliance and operational performance measures

• Managing the Quality Management System aligned to ISO 9001:2015

• Analysing, trending and reporting on performance data to drive improvement

• Facilitating risk and operational assurance reporting, meetings and follow-ups

• Monitoring training compliance and maintaining key compliance registers

• Collaborating with Government and regulatory stakeholders to provide trusted advice

Serco is a place for you

You could be a great fit if you have:

• Relevant tertiary qualifications in Business, Commerce or Contract Law

• ISO 9001:2015 knowledge or certification

• Experience in compliance, auditing or contract performance (Justice experience highly regarded)

• Advanced Excel skills and strong analytical capability

• Exceptional attention to detail and commitment to meeting deadlines

• Confidence communicating complex requirements in a clear and supportive way

In joining us, you’ll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. Here, you’ll appreciate a flexible approach to work-life that comes with working at a company with long-term Government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTI+, veterans and people with disability.

By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Here is the updated copy with the final sentence bolded, ready to paste into SuccessFactors:

Compliance & Reporting Manager
Justice Transport Service

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you at every stage of your life and career, including:

• Flexible salary packaging options, including novated leasing for new and used vehicles

• Benefits@Serco, including career support programs, wellbeing packages and financial benefits, plus access to Fitness Passport

• Generous employee referral program

• Ongoing professional development and leadership pathways

• Employee Networks that champion diversity, inclusion and belonging

• Stability through long-term Government-backed contracts

Make an impact at Serco

As our Compliance & Reporting Manager within the Justice Transport Service (JTS), you’ll play a vital role in strengthening contract compliance and operational performance. Reporting to the General Manager and based in Melbourne, you’ll partner with internal teams and Government stakeholders to ensure we meet contractual obligations and performance measures. You’ll analyse, trend and report on operational data to support continuous improvement across the service. Your work will directly contribute to maintaining high standards within the Victorian justice system.

As a Compliance & Reporting Manager in the Justice Transport Service team, you’ll make a positive impact by:

• Overseeing contractual compliance and operational performance measures

• Managing the Quality Management System aligned to ISO 9001:2015

• Analysing, trending and reporting on performance data to drive improvement

• Facilitating risk and operational assurance reporting, meetings and follow-ups

• Monitoring training compliance and maintaining key compliance registers

• Collaborating with Government and regulatory stakeholders to provide trusted advice

Serco is a place for you

You could be a great fit if you have:

• Relevant tertiary qualifications in Business, Commerce or Contract Law

• ISO 9001:2015 knowledge or certification

• Experience in compliance, auditing or contract performance (Justice experience highly regarded)

• Advanced Excel skills and strong analytical capability

• Exceptional attention to detail and commitment to meeting deadlines

• Confidence communicating complex requirements in a clear and supportive way

In joining us, you’ll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. Here, you’ll appreciate a flexible approach to work-life that comes with working at a company with long-term Government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTI+, veterans and people with disability.

By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco