Estates Technical Support

Estates Technical Support

UK Defence Academy, Swindon, SN6 8LA

Permanent

Full time, Monday – Friday

Salary up to £28,000 depending upon experience

Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and the majority of the command, staff, leadership, Defence management, acquisition and technology training for members of the UK Armed Forces and MOD Civil Servants.

Serco supports the DA as the MOD's primary link with UK universities and international military educational institutions. As the Estates technical support you are responsible for supporting the Estates team to facilitate the delivery of projects and operational delivery to ensure Serco meets its contractual requirements, on time, on budget to an auditable standard.

What you’ll need to do the role:

• Booking in visitors to site, ensuring visitors sign in and out of the department correctly, issuing of keys to contractors, updating of notice boards and notifying CCO of contractors visits.
• Operation and administration of CAFM.
• Attending meeting, providing agenda and minutes to support the team
• Updating team documents e.g. team training logs and templates
• Administration of works process in compliance with Estates procedures
• Assist all Estates departmental staff to undertake all required admin tasks.
• Typing, Word Processing, Filing, Photocopying, Scanning
• Production, amendment and maintenance of any assigned spreadsheets and databases. Creation, review and update of any LOP’s or work instructions

What you’ll need to do the role:

• Proven experience in an administrative role.
• Able to use a variety of communication methods (spoken, written, behaviour).
• Problem solving skills.
• Must be methodical, have proven organisational skills and able to work under pressure.
• Ability to work effectively in a team and manage multiple tasks.
• It is essential that the successful candidate is PC literate, MS Office including Outlook, Word, Excel and sharepoint. 
• GCSE’s grade C/4 or above (or equivalent) in English and Maths.

What we offer:

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:

• Free, secure onsite parking.
• Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
• Gym membership, the site boasting 2 fully equipped gymnasiums.
• 18-hole golf course (annual membership circa £375).
• Fully equipped riding stables, with the opportunity for lessons.
• Other sporting facilities include tennis courts, Astro-turf football pitches and much more.
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

MoD Security Clearance. Due to the nature of the organisation, all employees of Serco are required to be security cleared to SC level. If successful in your application, we would support you with the SC process. As a guideline only, you would normally need to have been a UK resident for the last 5 consecutive years.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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