Contract Performance Manager - Defence

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Supportive, collaborative team culture with trusted leadership
• Flexible working arrangements and job share opportunities
• Access to a wide range of professional development tools
• Strong focus on employee wellbeing and work-life balance
• Long-term, government-backed contracts ensuring job stability
• Opportunities to contribute to work that impacts Defence and community outcomes

Make an impact at Serco

The Contract Performance Manager supports Serco’s Maritime and Defence teams in overseeing contract execution and customer engagement, playing a key role in ensuring contract deliverables and performance targets are met. You'll collaborate across multidisciplinary teams to ensure contract compliance, reporting, and commercial support are effectively delivered. This role offers the opportunity to influence real outcomes in a highly strategic and customer-focused environment.

As a Contract Performance Manager, you’ll make a positive impact by:

• Supporting contract and subcontract execution to meet all compliance requirements
• Acting as the liaison for customer and subcontractor communications
• Ensuring successful delivery of contracts against KPIs in scope, schedule, and budget
• Drafting and negotiating contract changes and proposals
• Providing commercial input into reporting and deliverables
• Offering training and advice on contract terms across operational teams

Serco is a place for you

To be successful in this role you’ll have:

• A tertiary qualification in Law
• 5 years of contract management or commercial experience
• Demonstrated experience in legal analysis and interpreting contractual terms
• Experience in Defence, Maritime or engineering sectors (desirable)
• Strong ability to interpret complex documents and communicate clearly
• Excellent stakeholder collaboration and problem-solving skills
• Proficiency in MS Office and ability to work independently

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a Federal Police Check, is a key part of the selection process for this role.
• You must be an Australian Citizen to obtain a Baseline Defence Security Clearance

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.