Head of Growth Enablement

Serco is a place where you can grow

Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Hybrid working arrangements and flexibility where it matters

• Inclusive workplace culture that values diversity and belonging

• Long-term government-backed contracts for career stability

• Access to professional growth and leadership development

• Internal mobility and learning pathways across APAC

• Tailored health and wellbeing programs

Make an impact at Serco

We’re looking for a data-driven leader to join our Sales Intelligence team as Head of Growth Enablement. In this pivotal role, you’ll shape how Serco competes and grows across key markets by integrating intelligence, analytics, and capture support. You’ll work closely with stakeholders from Sales, Finance, Corporate Affairs, and Executive Leadership, using insights to drive smarter decisions and improve our win rate across Defence, Justice, Health, and Infrastructure portfolios.

As a Head of Growth Enablement in the Sales Intelligence team, you’ll make a positive impact by:

• Leading the development of market, competitor, and long-range opportunity insights

• Supporting capture and bid teams with decision-ready data and strategy

• Overseeing CRM, analytics platforms, and dashboard reporting to improve outcomes

• Embedding lessons learned into tools, templates, and decision frameworks

• Championing innovative technologies that enhance competitiveness

• Engaging senior executives with analysis that guides investment and pipeline priorities

Drive strategic outcomes that matter

You’ll be responsible for delivering actionable insights that directly enhance Serco’s competitiveness, growth, and profitability. Your work contributes to the following strategic outcomes:

• Seizing emerging opportunities

• Increasing Pwin across all gates

• Improving profitability through data-led decisions

• Strengthening customer and political alignment

• Reducing business risk

• Enhancing the quality of commercial decision-making

Serco is a place for you

You could be a great fit if you have:

• Extensive experience in government contracting, consulting, or competitive analysis

• Strong analytical, forecasting, and reporting capabilities (Power BI, Excel)

• Ability to communicate complex data into clear executive recommendations

• Proven influence across matrix structures and senior stakeholder groups

• A background in Defence, Justice, Health, or Infrastructure is highly regarded

• A degree in Business, Economics, Analytics, or a related discipline (desirable not essential)

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.