Risk & Assurance Manager

• Permanent, full-time opportunity
• Location: Sydney; Hybrid role. 
• We encourage three office days to boost collaboration and in-person engagement
• Perfect for a collaborative professional who naturally builds trust and rapport.

Serco is a place where you can grow

Join a team of 10,000+ professionals across Asia Pacific (APAC) and play a critical role in strengthening how we manage risk, quality and compliance across our diverse operations.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Flexible working arrangements that support work-life balance
• Leadership development and internal mobility opportunities
• Access to wellbeing programs and Employee Networks
• Exposure to complex, multi-sector operations across APAC
• A role that directly influences organisational integrity and performance

Make an impact at Serco

As Risk & Assurance Manager, you’ll support the Head of Risk and Assurance in embedding an integrated Enterprise Risk Management (ERM) approach across our Asia Pacific division. You’ll help drive a culture of awareness, accountability, and continuous improvement in risk, compliance, quality, and business continuity.

Working closely with Legal, Compliance, Ethics, Insurance and operational leaders, you’ll ensure risk and assurance practices are robust, aligned, and fit for purpose — enabling Serco to operate with confidence and integrity while delivering essential services.

As a Risk & Assurance Manager, you’ll make a positive impact by:

• Leading compliance assurance activities, including scoping, fieldwork and reporting
• Supporting risk identification, assessment and mitigation across divisional and contract environments
• Conducting internal assurance reviews and coordinating external reviews and certifications
• Driving business continuity planning and crisis management preparedness
• Maintaining and improving quality management systems and ISO accreditations
• Providing clear, actionable reporting and insights to senior leaders
• Coaching and guiding stakeholders on risk governance and compliance frameworks
• Contributing to continuous improvement initiatives across systems and processes

Serco is a place for you

You’ll be confident working as part of the second line of defence, balancing independence with collaboration. You bring personal integrity, professional gravitas, and a genuine commitment to strengthening governance and operational excellence.

The ideal person will be able to:

• Translate complex audit, risk and assurance concepts into clear, practical guidance for frontline teams and for non-technical audiences
• Build trusted relationships and strong rapport across first-line stakeholders
• Be confident influencing and coaching operational leaders to embed better risk practices and uplift risk maturity across diverse teams
• Create clarity and confidence in environments that may feel compliance-heavy or technical

To be successful in this role you’ll have:

• Extensive experience (10+ years) in risk, assurance, audit or compliance roles
• Strong knowledge of risk management frameworks, regulatory compliance and assurance methodologies
• Experience partnering with senior stakeholders in complex, multi-layered organisations
• Tertiary qualifications in risk, finance or related discipline
• Professional certifications such as CIA, CRMA, CA, CPA, CCEP, CISM, CRISC or CISA (highly regarded)

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We serve governments across Australia and New Zealand across Health, Defence, Maritime, Justice, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures. By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.