Resettlement & Families Administrator - HMP Thameside

HMP Thameside

SE28 0JF

Permanent – 40 hours per week (occasional Saturday for Family Days, with TOIL)

Salary - £25,466.64 per annum
 

Here at Serco, we’re looking for a Resettlement and Families Administrator to join us at HMP Thameside, London, Category B prison. The job holder will be responsible for supporting prisoners in maintaining ties with their families and significant others, through bespoke visits and events, as well as one-to-one intervention work with prisoners. The successful post holder will work as part of a team, reporting to the Resettlement and Families Manager.

As part of this you’ll:

• Build trust with prisoners to deliver one-to-one support, activities and interventions to strengthen family and significant other ties and positive relationship skills
• Design and deliver group and individual sessions for prisoners and their families
• Work in partnership with other agencies within the prison and in the community to support the prisoners’ journey in custody and through the gate
• Promote the importance of maintaining family and significant other relationships for prisoners and how this contributes the wider aims of reducing reoffending
• Be a point of contact for advice and support for those who are care experienced, and promote engagement with their local authorities and progression through their pathway plans
• Act on any safeguarding or public protection concerns, including making safeguarding referrals and enquiries to local authorities and liaising with the Public Protection and Security departments within the prison
• Work with key stakeholders to ensure through the gate and resettlement pathways are available for prisoners and their families upon release, making referrals as necessary.
• Support with Resettlement events and supporting the Resettlement and Families manager with administrative tasks.

What you’ll need to do the role
 

This role is perfect for someone who is driven, creative and passionate about helping people. The role will involve working both as part of a team and on your own, and it is vital that you can communicate with a diverse range of people of all ages. This is a great opportunity for an individual who has proven experience in resettlement or children’s social care. It is essential that you have a clear understanding of safeguarding and public protection, and it would also be beneficial to have a good grasp of IT.

Why Serco

Meaningful and vital work - You’ll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates
A world of opportunity - With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.  

What we offer
 

•    Pension – up to 6%
•    Chance to contribute to innovation in the public services/prisons sector
•    A company passionate about diversity and inclusion
•    Serco Benefits package

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.  

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.